TRAINING SPECIALIST

Essential Functions

• Customer Service: Provide customers with the highest level of customer service, emphasizing courteous and knowledgeable assistance to each and every customer; Take potential members on effective and informative tours of the facility, present membership options and close sales
• Group and Party Duties: Provide an incredible experience with full staff attention for each party that you are assigned, assist co-workers in starting their parties and their ability to provide an incredible party.
• Cleaning Duties: Assist with professional coverage of building, including maintenance of a clean, positive, safe, and customer friendly environment; completing cleaning checklist for your shift and looking for areas to improve facilities
• Gym Safety Duties: Belay lessons and tests, Constant eye on the gym for proper belay techniques, manage boulder
• Front Desk Duties: Point-of-sale management, respond to phone/email inquiries, including retail and rental service, Check-in and waiver review

Spiritual Responsibilities

Because the overriding religious purpose and mission of Youth for Christ USA is to communicate and introduce the Gospel of Jesus Christ to young people and their families, and in that regard to make, educate and encourage life-long disciples of the Lord Jesus Christ, it is very important that you as an employee in the movement of Youth for Christ be recognized as an associate minister of the Gospel. As an employee of Youth for Christ and an associate minister of the Gospel, YFC expects all employees to:

• Seek God’s guidance and wisdom, through prayer and meditation, for the organization as a whole as well as for specific ministry initiatives.
• Participate and lead regular times of prayer, devotion and worship as a regular aspect of your role within YFC.
• Teach and preach from the Holy Bible at YFC staff meetings, conferences, camps and events.
• Model empathy, humility and care for all people. This includes promoting equity and inclusion in word and in the practice of faith expression. YFC employees will have an opportunity to be commissioned or licensed as a minister of the Gospel through the established Youth for Christ process, and/or ordained by an outside body recognized by Youth for Christ USA.

YFC Cultural Attributes

• Ability to humbly serve and honor others even in difficult situations with prayer, consistency, transparency, and resilience. (Enduring Humility)
• Demonstrates proper reliance on God, others, and self through generous giving of time and skills, by collaboratively incorporating others’ ideas, welcoming candid input, recognizing others’ need for grace and extending forgiveness and empathy. (Relentless Trust)
• Prioritizes others’ needs for a missional outcome, characterized by joy, with active listening and problem-solving skills, while encouraging and empowering fellow believers. (Joyful Camaraderie)
• Trusts God with new approaches and changes, and communicates needs and limits with emotional intelligence*, while seeking confidence and wisdom in Christ. (Courageous Faithfulness)
• Seeks and fosters authentic Christ-Centered relationships with people of various backgrounds and an inviting environment and empowers historically marginalized groups and indigenous populations (within the local context), through active listening, inclusion, advocacy of those who are vulnerable and respect of others’ experiences. (Kingdom Inspired Diversity)

Knowledge & Skills

• Exceptional customer service skills
• Friendly, Smart, Hardworking, Thoughtful, Finds work, Detail-oriented, Flexible, Reliable, Creative
• Strong communication skills
• Attentive and safety oriented
• Good with people of all ages and backgrounds

Benefits

Our comprehensive benefits package includes:

• Youth For Christ (YFC) provides equal employment opportunities (EEO) employees and applicants for employment without regard to race, color, sex, national origin, age, handicap, marital status, or other unlawful discriminatory characteristics in accordance with applicable federal, state and local laws.
• YFC is classified as an Association of Churches and as such our hiring practices reflect that designation. As a religious nonprofit organization, YFC incorporates within each leader role, the requirement to model, teach, share and live the faith. The relationship between YFC’s mission and each of its leaders is its lifeblood and as such does at all times and in all instances reserve the right to make employment decisions based upon a person’s religious beliefs, personal character and lifestyle consistent with our understanding of the Bible or with our overall goals and requirements for Christian ministry.
• We seek to create a workplace that is intentional about Kingdom Inspired Diversity. Our commitment to our employees extends to their opportunities for growth, development, promotion, training and compensation.
• We will make reasonable accommodation for qualified individuals with known disabilities, unless doing so would result in an undue hardship to the organization.