Training Specialist

About the role

Are you passionate about helping others grow, creating exceptional patient experiences, and sharing your knowledge with a team that values learning and development? Bridgeview Eye Partners is looking for a Training Specialist who is energized by teaching, mentoring, and supporting team members in a fast-paced healthcare environment. This role is ideal for someone with a strong background in medical or Optometry who enjoys mentoring others and helping teams succeed. While optical training will be a primary focus, this position may also support and develop team members in Patient Services and Clinical Technician responsibilities, creating a well-rounded and collaborative learning experience across the organization.

Location: Fort Wayne Regional Area

Wage will be based on knowledge, skills, and experience

Responsibilities

• Deliver engaging and effective training to new hires following established training materials and learning pathways
• Serve as a subject matter expert in Optical while helping team members learn the fundamentals of Patient Services and Clinical Technician responsibilities
• Support Practice Managers with ongoing staff development and continued education
• Provide consistent updates regarding employee training, progress and performance
• Conduct staff assessments during key phases of training
• Assist with efficiency and workflow improvement projects through cloud application software and resource development
• Partner with leadership and the training team to support educational events and development initiatives
• Promote a positive, professional, and team-focused learning environment

What Makes This Opportunity Unique

• This role offers the opportunity to lead, coach, and inspire employees across multiple areas of the practice
• You will play a key role in shaping the employee’s experience and supporting exceptional patient care
• Primary focus on Optical training with exposure to Patient Services and Clinical Technician operations for expanded professional growth
• A collaborative environment that values development, teamwork, and continuous learning

Qualifications

• High school diploma required
• Experience in optometry or ophthalmology preferred
• Experience in Optical is a bonus and will serve as the primary training focus
• Training or coaching experience preferred