Training Specialist

About the role

The Training Specialist position is responsible for helping new hires gain the skills and acumen needed to succeed in their new positions. They will facilitate refresher and skills training to ensure current employees excel in their current jobs. Using principles of adult learning, the Training Specialist will develop instructional materials and deliver training programs for the Mercalis team. The position will modify instructional materials in response to evaluations from learners and organizational changes.

Responsibilities

• Design and develop training materials for new programs and/or maintenance of existing training materials (e.g., Instructor-Led training and/or eLearning materials, job aids, activities, and Desk Drops)
• Lead new hire training sessions covering specified areas such as using computers and software/platforms, new hire classes, and refresher and/or upgrade training
• Deliver compliance training for new hires prior to actively supporting any assigned program
• Measure trainee progress to evaluate effectiveness of training and determine readiness for trainee to perform in their role
• Document areas of concern for all trainees and review results with Program Leadership and Aston Carter, if applicable
• Confer with Program Leadership to maintain awareness of changes in policies, procedures, regulations, and technologies
• Update the Confluence Wiki to ensure it holds the most up-to-date information, is grammatically correct, and is user-friendly
• Maintain and manage a positive learning environment in all training settings
• On time adherence to training deadlines for all corporate policies and procedures governing access to confidential data
• Maintain and manage a positive learning environment in all training settings
• Conducts miscellaneous tasks or projects as assigned

Requirements

College Degree in Communication or Education or a related field and/or equivalent experience in training

Experience designing training materials and delivering training in a corporate setting

Experience managing and facilitating meetings with key stakeholders

Excellent interpersonal skills, including the ability to quickly develop strong working relationships with others

Excellent communication skills, both verbal and written

Proven ability to mentor others to ensure their success

Qualifications

Preferred Qualifications

• Instructional Design, Organizational Psychology, Adult Education, etc.
• At least 2 years of experience working in the pharmaceutical industry and at least 1 year of training experience

Skills

Diversity, Equity, and Inclusion is paramount to our culture and success. Our dedication to DE&I is both organic and intentional

Our Mission is rewarding and fulfilling (Patient Access to Life-Saving/Improving/Extending Medications/Treatments)

We employ the best Talent and Tools from the Patient Access Industry (We are the Industry Leader)

We monitor the market to ensure we offer competitive salaries and benefits. 401K w/ 5% matching; day-1 vestment period 15 days PTO 7 Holidays + 2 Floating Days Health/Dental/Vision/Life; Coverage Day-1 Gym Reimbursement Volunteer Hours

Benefits

This is not an exhaustive list of benefits. Benefits are subject to change. Some positions require onsite presence and/or structured hours/shifts.