Training Site Technician

Responsibilities

• Training Systems, Labs, & Equipment Readiness
• Set up, configure, and maintain training hardware, software, and diagnostic tools prior to training events.
• Ensure training systems and simulators reflect current configurations compliant with production standards and product releases.
• Test and validate functionality of equipment used in live and practical training environments.
• Troubleshoot technical issues quickly to minimize disruptions during training sessions.
• Training Delivery Support
• Provide on-site technical support for instructors and trainees during classroom, workshop, and hands-on training events.
• Operate and support AV technology, connectivity, virtual-classroom tools, and LMS tools during live and hybrid sessions.
• Aid in practical setups for simulations, demonstrations, and equipment exercises.
• Serve as first-line technical contact for training participants experiencing technical issues.
• Training Material Alignment & Version Control
• Ensure training materials, software builds, and hardware configurations align with live systems and current product baselines.
• Communicate discrepancies to instructional teams.
• Aid in updating reference documentation when technical changes to equipment or software occur.
• Support Training Improvement Specialists in maintaining up-to-date training references, SOPs, and asset inventories.
• Cross-Functional Coordination
• Collaborate with Engineering, Software, Mission Operations, and Product Delivery teams to understand product updates and technical nuances affecting training.
• Support knowledge transfer from development teams to training teams prior to new product rollouts.
• Communicate configuration issues and support resolution paths to relevant stakeholders.
• Training Event Logistics & Reporting
• Assist with training event setup and teardown logistics (classrooms, labs, training vessels, vehicles).
• Maintain training equipment inventory and track usage, repairs, and calibration schedules.
• Provide post-event reporting on technical issues, equipment performance, and improvement recommendations.

Qualifications

• Technical associate or bachelor’s degree in Information Technology, Engineering Technology, or related technical field (or equivalent experience).
• Demonstrated experience supporting advanced technical systems in a hands-on environment.
• Strong troubleshooting and problem-solving skills with hardware, software, and networked systems.
• Ability to read technical documentation, installation guides, diagrams, and product manuals.
• Excellent communication skills and ability to work with technical and non-technical audiences.
• Comfortable in dynamic training environments with rapid setup and change.

Preferred Qualifications

• Experience in support of live training environments, mission operations, simulation labs, or field training.
• Familiarity with autonomous systems, maritime systems, or complex hardware configurations.
• Prior experience with LMS tools, AV support equipment, and training delivery support.
• Experience with DoD, defense contractor, or regulated industry environments.

Competencies

• Technical Readiness – Strong ability to prepare and maintain technical training environments.
• Troubleshooting & Support – Rapid diagnosis and issue resolution during training delivery.
• Collaboration – Works well with cross-functional and geographically distributed teams.
• Adaptability – Comfort with shifting priorities and dynamic training schedules.

Role Context at Saronic

The Training Technician complements roles such as Training Improvement Specialist and Training Coordinator by ensuring technical delivery readiness and operational support for training offerings, including hardware setups, simulator environments, and real-world equipment alignment, without owning curriculum strategy.

Benefits

• Medical Insurance: Comprehensive health insurance plans covering a range of services.
• Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care.
• Time Off: Generous PTO and Holidays.
• Parental Leave: Paid maternity and paternity leave to support new parents.
• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses.
• Retirement Plan: 401(k) plan with company match.
• Stock Options: Equity options to give employees a stake in the company’s success.
• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage.
• Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline.
• Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office.

Saronic CCPA Notice for Candidates and California Employees

If this role is based in the United States, it requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).

Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We are also committed to providing reasonable accommodations for qualified individuals with disabilities.