Training Senior

Pay Range: Targeted pay range of $18.00 - $18.50 per hour, depending on experience Benefits Eligible: Yes Work Schedule: Monday – Friday, 8:00 a.m. to 5:00 p.m. (may include some weekends) Travel: May be required Position Introduction Join the Center for Public Management (OU CPM) at the University of Oklahoma and be part of a team dedicated to making a daily impact in the lives of Oklahomans. The Training Senior is responsible for supporting the Training Supervisor in developing, delivering and evaluating learning for new Support Specialists and ongoing developing for existing staff. If making a meaningful difference in public service excites you, OU CPM is where your passion meets purpose. View Full Job Description Required Education and Experience: High School Diploma or GED24 months experience in a call center or front-line customer service Department Preferences 12 months experience with Adult and Family Service Programs12 months experience with inbound phone support12 months training development and/or facilitation experience Hiring Contingent Upon a Background Check: Yes Special Indications: Position subject to renewal based on availability of funds.