Training Manager

MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric distribution for power delivery systems, gas distribution construction for gas systems, and turnkey solutions for a variety of water, sewer, and civil infrastructure projects. Backed by decades of experience, unrivaled industry skills, and a deep commitment to core values, MUS delivers safe, innovative, and environmentally responsible services that provide extraordinary value to clients. We are a purpose-driven company where team members can make an impact, grow, and thrive in an inclusive and welcoming environment.

About the role

The Training Manager is responsible for developing, implementing, and continuously improving training programs that support the safety, technical proficiency, leadership development, and operational excellence of MasTec Utility Services employees. This role partners closely with Operations, Safety, Human Resources, and field leadership to ensure employees have the knowledge, skills, and certifications necessary to perform their work safely, efficiently, and in compliance with company standards and regulatory requirements.

Responsibilities

• Design, develop, and manage company-wide technical, safety, leadership, and compliance training programs.
• Lead new hire orientation and onboarding programs for craft professionals, field leadership, and support staff.
• Collaborate with Operations, Safety, Fleet, and Human Resources to identify training needs and close skill gaps.
• Develop career progression pathways and competency-based training programs for field employees.
• Manage Learning Management System (LMS) content, employee training records, certifications, and reporting.
• Ensure compliance with OSHA, DOT, utility customer requirements, and applicable federal, state, and local regulations.
• Coordinate classroom instruction, virtual learning, field demonstrations, and hands-on skills assessments.
• Evaluate training effectiveness using performance metrics, assessments, field observations, and employee feedback.
• Develop standardized operating procedures, instructional materials, videos, job aids, and facilitator guides.
• Partner with business leaders to support organizational change initiatives and leadership development programs.
• Oversee third-party training vendors, certification providers, and apprenticeship partnerships.
• Monitor employee certifications and ensure timely renewals for required licenses and qualifications.
• Support incident investigations by identifying training opportunities and implementing corrective education.
• Manage departmental budgets, training calendars, equipment, and instructional resources.
• Travel to regional offices and project sites to deliver training and support operational initiatives.

Requirements

• Minimum Bachelor's degree in Human Resources, Education, Business, Construction Management, Occupational Safety, or a related field; equivalent experience may be considered.
• 5+ years of training, learning and development, or workforce development experience.
• 3+ years of leadership or management experience.
• Experience supporting utility construction, electrical transmission and distribution, telecommunications, pipeline, renewable energy, or heavy civil construction operations.
• Strong knowledge of OSHA regulations, adult learning principles, and instructional design methodologies.
• Experience developing both instructor-led and online learning programs.
• Excellent presentation, facilitation, coaching, and communication skills.
• Experience using Learning Management Systems (LMS) and Microsoft Office applications.
• Ability to analyze workforce training data and develop measurable improvement strategies.
• Ability to travel up to 40% as business needs require.

Preferred Qualifications

• Experience working in utility construction or infrastructure services.
• OSHA 500 or OSHA 510 certification.
• Certified Professional in Talent Development (CPTD), ATD certification, SHRM certification, or comparable credential.
• Experience supporting apprenticeship or workforce development programs.
• Knowledge of DOT regulations, NCCER curriculum, CDL training, or utility-specific certifications.
• Bilingual (English/Spanish) is a plus.

Physical Demands and Work Environment

This job operates in a professional office environment and routinely uses standard office equipment. The physical demands include primarily sedentary work with some filing or lifting required. Must be able to bend and lift and carry up to 50 pounds.

Benefits

• Medical, Dental, and Vision insurance
• Disability and Life insurance
• 401k plan
• Employee Stock Purchase plan