Training Manager

About the Role

The Training Manager serves as a strategic leader in employee learning and organizational development. This role assesses training needs, designs and manages training programs, oversees learning systems and resources, and partners with leaders across the organization to ensure employees have the knowledge, skills, and tools needed to perform effectively. The manager drives consistent training practices, measures program effectiveness, and supports a culture of continuous learning and development.

Responsibilities

• Lead the development, implementation, and continuous improvement of company‑wide training and organizational development programs aligned with business priorities.
• Manage the planning, delivery, and evaluation of training programs, ensuring content, schedules, resources, and facilitators meet operational needs and employee development goals.
• Oversee employee enrollment, participation tracking, training communications, and support processes to ensure a positive learning experience for employees and leaders.
• Partner with business leaders from Product Management, Sales, Marketing, Human Resources, Operations, and other areas to identify learning objectives, performance needs, and appropriate training solutions.
• Manage relationships with external vendors, consultants, and training providers to support curriculum development, program delivery, and specialized training needs.
• Own the Learning Management System process, including training assignments, completion tracking, reporting, records accuracy, program assessments, and training metrics.
• Develop and execute training strategies, program designs, and enhancements with input from leadership and key stakeholders to support business objectives and workforce capability.
• Measure training effectiveness through assessments, surveys, feedback, participation data, and performance outcomes; recommend improvements based on findings.
• Manage channel training for groups such as Reps, Dealers, Consultants, and Specifiers.
• Coordinate training logistics, tools, materials, facilities, and vendor‑supported resources to ensure programs are delivered efficiently and professionally.
• Evaluate and recommend learning technologies, software, collaboration tools, and training methods that enhance accessibility, engagement, and program effectiveness.
• Maintain and govern internal training content, resources, and platforms to ensure materials are accurate, current, compliant, and aligned with company standards.
• Conduct skill‑gap analyses, training needs assessments, and workforce capability reviews to inform new programs, refresher training, and development priorities.
• Apply knowledge of the InterMetro Code of Business Ethics, contribute to a workplace environment that upholds the Code, and report actual or perceived violations for appropriate action.
• Perform other duties as assigned.

Qualifications

• Education: Bachelor’s degree in a related Business discipline.
• Work Experience: Minimum of 5 years of progressive experience in training, learning and development, organizational development, instructional design, or a related field; prior experience managing training programs, learning systems, or cross‑functional training initiatives preferred.
• Leadership Experience: Experience leading projects, partnering with business leaders, influencing stakeholders, and managing vendors or training resources preferred.
• Systems/Technical Knowledge: Working knowledge of Learning Management Systems, training metrics, Microsoft Office applications, and tools used to design, deliver, track, and evaluate learning programs.

Benefits

• Growth potential and ability to make an impact in an industry‑leading organization.
• Health & wellness offerings.
• Excellent benefit package.
• Employee developmental programs.
• Challenging and fun atmosphere that emphasizes pride in work and enjoyment.

Eligibility

InterMetro Industries will only employ individuals who are legally authorized to work in the United States. This position does not provide sponsorship for work authorization now or in the future. Candidates with temporary visas (E, F‑1, H‑1, H‑2, L, B, J, or TN) or who require sponsorship are not eligible. Relocation assistance is not available. Reasonable accommodations for the application process are available by emailing careers.metro@metro.com.