Training Manager
Job Duties And Responsibilities
The Training Manager leads the teams responsible for training frontline employees and supporting corporate staff development. This role oversees the daily logistics, strategy, and delivery of training programs across two primary divisions: In-Home Services (IHS) (field installation) and Manufacturing & Distribution (M&D) (production). Additionally, the Training Manager acts as a strategic talent partner for corporate staff, identifying organizational needs and ensuring the successful execution of specialized training sessions and professional development workshops through direct facilitation or external coordination.
- Manages, mentors, and supports a distributed team of trainers and a training supervisor across multiple geographic locations, including Denver and Phoenix
- Ensures that frontline teams receive high-quality, timely training focused heavily on technical skills, safety protocols, compliance requirements, and customer service standards
- Collaborates directly with business leaders to identify corporate learning needs and takes full ownership of the process from initial planning and scheduling to final facilitation
- Tracks and analyzes key performance metrics to guarantee that training programs remain effective, engaging, and directly aligned with overarching business goals
- Maintains modern training standards by regularly reviewing feedback, exploring innovative classroom technologies, and updating instructional delivery methods
Skills, Experience And Requirements
Education and Experience: Bachelor's degree or equivalent practical experience
Two or more years of experience directly managing teams, with a strong preference for remote or multi-site team management
- Possesses a proven track record of managing and motivating teams across different geographic locations
- Demonstrates the versatility to shift seamlessly between operational, safety-first technical training and corporate professional development
- Exhibits excellent communication skills alongside the ability to organize schedules, manage pre-work, and drive complex training projects across the finish line
- Bring a deep operational understanding of adult learning principles, facilitation best practices, and training logistics
- Maintains the flexibility and willingness to travel up to 50% of the time
Pay
Salary Ranges
Compensation: $72,350.00/Year - $103,400.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.