Training Manager, AI Experiences

About the role

A Training Manager is needed to own learning and enablement for Microsoft AI Experiences (AIX) end to end. The role will replace a fragmented approach with a deliberate learning function.

Responsibilities

• Own the AIX learning strategy and curriculum

• Run recurring needs analysis to find capability gaps, and prioritize what to build against business impact

• Design role-based learning paths for engineers, program managers, DRIs, managers, and new hires

• Maintain a single discoverable home for AIX learning content, and retire material that is stale

• Prepare Managers For Their People Responsibilities

• Partner with HR to localize corporate manager guidance for how AIX operates, track readiness, and follow up with leaders whose teams are behind

• Train DRIs and planning practitioners

• Build AI fluency across the organization

• Own Required Corporate Training Compliance For AIX

• Own AIX completion of mandatory training, including Standards of Business Conduct and the Trust Code, security foundations, privacy, and role-based requirements

• Get new hires and transfers into required training promptly in partnership with the onboarding lead

• Spearhead the Aspire program for university hires

• Scale Delivery And Measure What Matters

Qualifications

• Bachelor's degree in Business, Education, Communications, Human Resources, Organizational Development, or related field AND 4+ years of experience in learning and development, technical or professional training, enablement, or program management with a substantial training component OR equivalent experience

• Bachelor's degree AND 10+ years of experience in learning and development, enablement, or training program management OR equivalent experience

• Demonstrated experience building curriculum from needs analysis through design, delivery, and measurement for a large, distributed audience

• Experience delivering training in a technical or engineering environment, including working with subject matter experts to turn their knowledge into repeatable material

• Excellent written and verbal communication, including the ability to explain complex processes and tools clearly to audiences with widely varying starting knowledge

• Experience establishing a learning function where none formally existed, including defining scope, standards, and measurement

• Formal grounding in instructional design and adult learning, such as ADDIE, 70-20-10, or Kirkpatrick evaluation, and a track record of measuring training beyond completion rates

• Experience building manager enablement around performance, compensation, or talent cycles in partnership with HR

• Experience driving adoption and enablement for an internal platform or system of record, in partnership with the product team behind it

• Experience building AI fluency programs or communities of practice, with a demonstrated commitment to responsible AI use

• Experience owning compliance training completion for a large organization, including reporting, escalation, and audit readiness

• Familiarity with Viva Learning or comparable learning platforms, and experience supporting early-career or university hire programs

• Ability to influence senior leaders without direct authority in a large, matrixed environment, with a strong bias for action