Training Manager - 61009288

About the Role

Provide supervision, leadership, and guidance to Healthcare Quality's Training Section, including all aspects of training for Healthcare Quality staff and the staff at the various facilities regulated by Healthcare Quality.

Responsibilities

• Supervise staff within Healthcare Quality's Training Section.
• Provide guidance and leadership in the development, implementation, delivery, and evaluation of training programs within Healthcare Quality and the various facilities regulated by Healthcare Quality.
• Participate in the facility inspection/survey process as needed.
• Plan, design, and coordinate community training events for the facilities and professionals regulated by Healthcare Quality by working with internal and external partners.
• Serve as Healthcare Quality's eLearning Coordinator.
• Monitor required staff trainings and advise managers of personnel training needs and requirements.
• Plan and oversee new employee orientation for Healthcare Quality staff.
• Assist in the development of Standard Operating Procedures throughout the deputy area.
• Assist Bureau Director with implementation of new programs within the bureau.
• Recommend new programs and/or revisions to existing programs within the bureau.
• Present information for discussion and decision-making purposes among HQ Leadership.
• Serve as backup to Bureau Director as requested.
• Perform other duties as assigned, including but not limited to assisting with inspections, reviewing inspection/survey reports for quality, preparing and presenting evidence at hearings/trials, and participating in disaster preparedness and responses.
• Designated as an essential employee, subject to duty and/or call on a 24-hour basis during an emergency.

Requirements

• A bachelor's degree and relevant training and development experience.
• At least two (2) years of supervisory experience.
• Ability to obtain Surveyor Minimum Qualification Test (SMQT) Certification.

Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the DPH Chief Human Resources Officer, or their delegate.

Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment. The agency will require an official, certified copy of the transcript or diploma prior to hiring. Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Preferred Qualifications

• A bachelor's degree in Healthcare Administration, Business Administration, Public Health Administration, and teaching experience.
• Instructional design experience and project management experience.
• Strong Learning Management System (LMS) administration skills to include developing, maintaining, and delivering training content.
• Knowledge of adult learning and ability to accommodate diverse learning styles (visual, auditory, and kinesthetic learning modalities).

Benefits

• 15 days Annual (Vacation) Leave per year
• 15 days Sick Leave per year
• 13 Paid Holidays
• Paid Parental Leave
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children
• S.C. Deferred Compensation Program
• Retirement benefit choices:
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

Enrollment in one of the listed retirement plans is required for all FTE employees.

Schedule

The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.