Training Facilitator

About the Role

Mercy Ships is a global faith-based charity that uses hospital ships to bring life-changing surgeries and transformational medical training to people in some of the most challenging contexts along the African coast. For over 40 years, Mercy Ships has been delivering lasting hope and healing through safe surgical care, while working alongside partners and stakeholders to strengthen local healthcare systems in more than 55 countries. The Training Facilitator assists in the planning and implementation of introductory and entry-level training for all Mercy Ships staff and crew, supporting our mission, vision, and core values in a diverse multi-cultural, multi-generational environment.

Responsibilities

• Assist in preparation for each Onboarding program.
• Facilitate delivery of effective training for all Mercy Ships locations, including in-person classroom sessions, online sessions, etc.
• Design or adapt curricula for a multi-cultural audience, using adult learning principles.
• Seek regular feedback on the effectiveness of training programs and make adjustments as needed.
• Collaborate with Staff Development & other teams to ensure entry-level training aligns with broader learning strategies.
• Travel to other Mercy Ships locations to facilitate and coordinate training programs.
• Lead small groups, pray for, support, and mentor new staff individually.
• Care for Onboarding participants residing on the ISC campus or in any residential environment.
• Promote and uphold Mercy Ships Core Values, Code of Conduct, and all official policies and procedures.
• Engage in public speaking as required.
• Work longer hours during Gateway/Onboarding programs, including evenings and weekends.
• Demonstrate servant leadership, collaborate with integrity, and maintain accountability.

Qualifications

• Bachelor's Degree or higher.
• Experience in adult education, curriculum development, pastoral care, or human resources desirable.
• Prior experience in Mercy Ships or cross-cultural missions preferred.
• Successful completion of Mercy Ships Entry Training within the first year.

Skills

• Excellent communication skills, both verbal and written.
• Cross-cultural communication skills and ability to adapt training to a multi-cultural, multi-generational environment.
• Strong relational skills with diverse staff and participants.
• Good organizational skills and ability to work independently in a flexible setting.
• Effective problem-solving and conflict resolution skills.
• Strategic thinking in program design and implementation.
• Basic computer skills (Teams, Outlook, Excel, Word, PowerPoint, etc.).

Pay

Annual Compensation range for this position is $51,000-$53,000. Compensation range listed is for U.S. hires only. Actual compensation may vary dependent upon location of hire.

Schedule

This is a full-time, onsite position at our office in Lindale, Texas, requiring domestic and/or international travel 25% of the year. Longer working hours, including evenings and weekends, are required during Gateway/Onboarding programs.

Note: Candidates who have previously served with Mercy Ships, whether as crew, staff, or volunteers, are strongly preferred. Applicants must be eligible to work in the United States without employer sponsorship.