Training Execution Manager
Skill Requirements
- Leadership experience in training, operations, or field-support within the Restaurant, retail, or hospitality industry
- Experience with training program design and implementation
- Project management skills with the ability to manage multiple priorities in a fast-paced environment
- Strong collaboration skills across support functions and field operations
- Effective written and verbal communication skills
- Proficiency in Microsoft Excel, PowerPoint, Outlook, and Word
Qualifications
- 5+ years of leadership experience
- 1+ year of training program design and implementation experience
- Bachelor's degree in a related field or equivalent work experience
- Strong project management skills
- Demonstrated ability to collaborate effectively
- Self-driven, flexible, and highly energetic
- Experience with training systems, reporting tools, or operational dashboards, including Airtable
- Experience supporting large-scale training execution during periods of growth
Impact and Responsibilities
Serve as a project owner for training department initiatives, including initial concept development, objective setting, resourcing, follow-up, and progress reporting.
Provide leadership, oversight, and guidance to the MIT and TR/CTR project teams, accountable for day-to-day execution excellence and continuous process improvement.
Oversee in-Restaurant execution of training initiatives, pilot programs, and rollouts to ensure alignment with operational needs.
Collaborate cross-functionally on large-scale initiatives as a representative of the training function.
Serve as a liaison between training support teams and Restaurant and Business Unit leadership, gathering feedback and evaluating the effectiveness of training support.
Use data and field insights to assess training effectiveness and identify opportunities to improve execution.
Travel Requirements
Up to 25% to company events or to support program needs.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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