Training & Enablement Specialist (contract)

About the Role

We are seeking two experienced Training & Enablement Specialists to support the Corporate Trust transformation program. These individuals will develop and deliver end-user training for a new digital platform, ensuring both internal and external users successfully transition from legacy processes to the new solution. This is a 5-month contract with the potential for extension, located in Lake Mary, FL or New York, NY, or 100% remote for those not near an office.

Responsibilities

• Partner with business stakeholders and subject matter experts to define training requirements, establish learning standards, and develop an effective enablement strategy.
• Create and maintain training materials, user guides, job aids, presentations, and supporting documentation tailored to internal and external users.
• Lead engaging instructor-led and virtual training sessions, presenting new processes and system functionality while adapting delivery to various audiences.
• Work closely with project teams to gather requirements, address questions, incorporate feedback, and ensure training content aligns with business objectives.
• Support organizational change by helping users transition to new digital processes and reinforcing adoption through effective training and communication.
• Evaluate training effectiveness, identify knowledge gaps, and refine materials and delivery methods based on user feedback.

Qualifications

• 5–7 years of experience in training, enablement, instructional delivery, learning and development, or change management.
• Proven experience developing and delivering training programs for business applications or digital platforms.
• Strong presentation and facilitation skills with the ability to confidently train diverse audiences.
• Experience creating training materials, job aids, user guides, and supporting documentation.
• Ability to collaborate with cross-functional stakeholders to gather requirements and define learning objectives.
• Excellent verbal and written communication skills with strong organizational and facilitation abilities.

Preferred Experience

• Experience supporting digital transformation or enterprise technology implementations.
• Background in financial services, banking, or Corporate Trust environments.
• Experience training external clients or customer-facing users.
• Familiarity with Learning Management Systems (LMS) and adult learning principles.
• Experience supporting change management and user adoption initiatives.

Why Join Us

Join a high-impact digital transformation initiative where you'll help shape how employees and clients adopt a new enterprise platform. This role offers the opportunity to build training programs from the ground up, collaborate with cross-functional stakeholders, and influence user adoption across a global organization. With flexible work options and the potential for contract extension, it's an excellent opportunity for training professionals looking to make a meaningful impact.

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Pay

40 - 48 USD hourly

Benefits

Optional benefits offering includes medical, dental, vision, and retirement benefits via Tundra Technical Solutions.