Training & Development Coordinator

About the role

At the Lutheran Home, our employees care for people at every stage of life. We believe that to do that well, they need to feel prepared, supported and confident in what they do. That's where our Training & Development Coordinator comes in. You'll help turn “I'm new here” into “I think I've got this.” You'll welcome new employees, facilitate orientation, follow up to see how their training is going, work with leaders to strengthen onboarding, and help employees continue developing throughout their time with us.

Responsibilities

• Welcome new employees and facilitate orientation
• Follow up with new hires to assess training effectiveness and role understanding
• Partner with department leaders and Human Resources to identify training needs and improve the employee learning experience
• Develop practical solutions, training programs, presentations, and workshops
• Coordinate learning opportunities and help manage required education
• Review new‑hire feedback and use it to refine training and onboarding programs
• Support leadership development, facilitate team‑building activities, and assist with employee engagement, recognition, mentoring, and career development
• Help departments strengthen their onboarding processes

Requirements

An associate’s or bachelor’s degree in Human Resources, Education, Organizational Development, Business Administration, Communications, Healthcare Administration or a related field is preferred; relevant work experience will also be considered. Approximately two years of experience in training, employee development, onboarding, Human Resources, employee engagement, education or a related field is desired. Experience facilitating training, orientation, presentations or group learning is a plus. Experience in healthcare, senior living, long‑term care or another service‑focused environment is also a plus.

Skills

• Genuinely enjoy helping people learn and succeed
• Effectively facilitate a group and keep people engaged
• Know how to make training informative, practical and engaging
• Creative enough to look at existing practices and ask, “Could we do this better?”
• Organized enough to manage multiple tasks and keep track of details
• Build positive working relationships with employees and leaders
• Listen well and recognize when someone may need additional training or support
• Give and receive feedback professionally
• Comfortable using technology and willing to learn new systems
• Understand that the best employee‑development conversation often begins with simply asking, “How's it going?”