Training Content Developer Intern

Description

Under the supervision of the Training Program Manager, responsibilities include but are not limited to the development of training materials such as work instructions, training videos, creating course content for in‑classroom learning, hands‑on training assessments, adapting created content to match Masters Gallery Foods employee needs, and tracking training progress through Learning Management Systems.

Duties / Responsibilities

• Provide continuous training support to various departments to develop standards and training materials.
• Work closely with the Training Program Manager, Training Content Developers, and Training Coordinators to ensure all training components are integrated with production training programs and other departmental training needs.
• Assist in the review of new projects/equipment to ensure that company training needs are effectively defined and communicated to the equipment vendor or project owner before installations and implementations.
• Update all current job procedures with appropriate digital media and supplemental training materials.
• Develop new procedures that will help unify job practices between all shifts.
• Develop and write documents and media for use in training development plans.
• Develop training protocol with mutual acceptance of the Production, Sanitation, Human Resources, and Quality Departments to ensure the best possible product for our customers.
• Create and establish procedures and schedule follow‑up sessions to determine training effectiveness.
• Work with all plant operations to address the training needs of new and existing employees.

Qualifications

• Post‑secondary education or equivalent experience in training content development preferred.
• Previous experience in a manufacturing or training setting is desired.
• Must have excellent technical skills.
• Understanding/knowledge of high‑speed packaging and production labeling equipment and various interrelated job functions.
• Proficient with Microsoft Word, Excel, and PowerPoint.
• Ability to work effectively with image and video editing software, including but not limited to Adobe products.
• Knowledge of technical writing for documentation of processes and standard work.
• In‑depth knowledge of cross‑departmental job functions and processes within a manufacturing company, including Production, Sanitation, Quality, Warehouse, and Maintenance.
• Ability to effectively present information and respond to questions from end‑users.
• Excellent interpersonal skills including well‑developed listening and coaching skills.
• Strong organizational and time management skills.
• Ability to meet deadlines.
• A proactive approach to training and development needs.
• Ability to adapt to a changing environment and learn new programs, applications, and…