Training and Development Specialist

About the Role

We are seeking an experienced instructional designer / eLearning developer to rapidly create concise, high-quality, workflow-oriented learning modules using provided subject matter expertise and direct SME engagement. This position requires the candidate to be a W2 employee of Donatech and hold US citizenship.

Responsibilities

• Design and develop high-quality, engaging, and interactive e-learning materials (text-based and video-based) using industry-standard tools such as Articulate 360, Adobe, and Microsoft tools.
• Ensure modular training resources enable an integrated understanding of all ISD Tools within the ISD Tool Suite.
• Conduct user testing and gather feedback from stakeholders, including the ITD Team and end users, to evaluate the clarity, relevance, and usability of training materials.
• Refine and enhance training resources based on feedback and performance data to ensure optimal user engagement and learning outcomes.

Requirements

• Expertise in e-learning development tools (e.g., Articulate 360, Adobe, Microsoft, Video).
• Proven ability to quickly gather, organize, and translate subject matter expertise into modular, effective, interactive, and engaging skill-development resources tailored to specific user profiles.
• Proficiency in conducting SME interviews and extracting actionable operational knowledge with minimal SME burden.
• Strong understanding of adult learning, change management principles, and their application in training and development.
• Excellent communication and collaboration skills, with the ability to work independently and with cross-functional teams.
• Ability to work efficiently in fast-paced operational environments with evolving content.
• Minimum of 5 years of experience in training design, e-learning development, or workforce training.
• Degree or equivalent credentials in Training / Instructional Design, or a closely related field.

Desired Skills

• Experience in developing training programs for new system implementations.
• Demonstrated ability to lead change through training and development initiatives.
• Experience in manufacturing, operations, technical, industrial, engineering, or process-driven environments.
• Familiarity with skill-based workforce development environments.
• Experience in creating standard work, process documentation, operational procedures, or system/tool training.

Success Metrics

• Ability to rapidly convert SME expertise into precise, high-quality e-training modules that improve employee performance, with minimal rework.
• Establishment of e-training knowledge checks to serve as a proxy for successful training before system access and permissions are granted.
• Professional-quality output requiring minimal oversight.

Work Environment

The contractor will work both collaboratively and independently. They will work closely with Subject Matter Experts to gather information, define the strategic direction of the training initiative, and ensure system knowledge is accurately captured and positioned within the training materials. Simultaneously, the contractor will function as an independent contributor, driving the initiative forward by identifying training needs, determining effective presentation methods, and ensuring users fully understand the system's intent and strategic integrations.