Training and Development Officer - Human Resources

About the role

Pima County Human Resources is seeking a highly innovative Human Resources professional with strong instructional design expertise to create, develop, and facilitate interactive, engaging learning experiences that support employee growth and organizational success.

Responsibilities

• Designs, develops, and updates/maintains instructor-led training (ILT) courses to include PowerPoint presentations, Articulate Storyline, Adobe, facilitator guides, participant guides, pre/post work activities, and job-aids;
• Facilitates training courses with County employees on Human Resources, IT and/or Safety applications and practices in a classroom or virtual setting using interactive audio-video equipment and software;
• Plans, designs, develops, updates/maintains curricula specific to Human Resources, Organizational Development, Employee Development, Career Development and Leadership Development;
• Plans, designs, develops and updates/maintains online courses to include e-learning courses, micro-learning, and online resources to include ensuring Sharable Content Object Reference Model (SCORM);
• Evaluates and recommends new or revised training programs such as computer-based training and interactive training to management;
• Maintains accuracy, completeness, flow, balance and clarity of understanding of curriculum;
• Monitors individual training performance and provides assistance when necessary;
• Schedules and confirms class attendance in a Learning Management System;
• Coordinates specialized training with outside vendors or other technical experts;
• Participates in evaluations of new/proposed IT, Human Resources or Safety systems, projects and co-leads continuous improvement efforts within scope of responsibility;
• Creates surveys and reports for client departments;
• Affords assistance in the development and enforcement of client environment configuration and deployment procedures, and practices;
• Communicates information to and between client Departments and other relevant resources.

Requirements

• Bachelor’s degree from an accredited college, university or technical school with a major in public administration, business administration, human resources, management, training and development or a closely-related field as defined by the department head at the time of recruitment AND two years of professional-level experience developing or evaluating lesson plans and conducting training in an adult learning environment. (Relevant experience and/or education from an accredited college or university may be substituted.)
• Two years with Pima County in a Training and Education Coordinator II - Department position.

Qualifications

• Experience designing, developing, and facilitating training on HR and workplace compliance topics including new employee onboarding, organizational policies, EEO communication skills, customer service, leadership, and other employee development programs.
• Experience applying adult learning theory principles and instructional design best practices to develop engaging e-learning training using applications and software such as Articulate 360, Powtoons, or similar applications.
• Experience in tracking, evaluating, and analyzing training content and documentation.
• Experience using Microsoft Office Suite for design and data management (Word, Excel, and PowerPoint).
• Experience working in a Workday LMS environment.