Trainer/Senior Care Coordinator – Coleman Health Services: Akron, OH

About the role

Coleman Health Services is seeking an experienced behavioral health professional to join their OhioRISE team as a Trainer supporting Care Coordination staff. This role focuses on preparing new Care Coordinators to successfully support youth with complex behavioral health needs through OhioRISE's high-fidelity Wraparound model.

Responsibilities

• Lead structured onboarding and orientation for new Care Coordinators, ensuring consistent delivery of core curriculum across the CME.
• Design and facilitate group-based and individual training courses covering core content areas for Care Coordinators.
• Observe Care Coordinators in practice to assess skill application and reinforce training concepts.
• Develop and coordinate structured shadowing and skill-building frameworks aligned with onboarding milestones and competency expectations.
• Evaluate and document trainee competency progression, providing formal recommendations for field readiness to Managers.
• Lead continuous improvement of training programs by updating curricula, developing new tools, and integrating lessons from field trends.

Qualifications

• A high school diploma or equivalent
• 3+ years' experience in children's behavioral health
• Employed as an OhioRISE Care Coordinator for a minimum of 12 months
• Valid driver's license
• Ability to obtain NPI and Ohio Medicaid numbers (assistance available)

Benefits

• Competitive salary based on experience, education, and licensure
• Health, dental, and vision insurance
• Accrue three weeks of paid time off during the first year
• Wellness reimbursement and employee recognition incentives
• Unlimited CEUs and licensure reimbursement
• A collaborative and supportive workplace culture
• Opportunity to mentor new staff and strengthen services for youth and families

Pay

Competitive salary based on experience, education, and licensure

Schedule

Full-time position