Trainer (Remote)

First American's Agency Division is dedicated to providing our policy‑issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people‑first culture has earned numerous accolades, including eleven consecutive years on the Fortune 100 Best Companies to Work For® list and awards for being a best place to work for women, diversity, and LGBTQ+ employees.

What We Do

Oversees, develops and delivers training programs for First American employees and/or external customers to meet organizational and learner needs. Partners with business leaders to identify training needs, standardizes training initiatives, tracks and reports on training success. Conducts multiple training delivery methods in an individual or group setting. Promotes efficiency and competitive advantage by developing the skills of staff and end users. This job family includes technical training. An experienced professional with an understanding of the area of specialization resolves a wide range of issues in creative ways, uses functional knowledge to bring insight to the role, identifies issues and inefficiencies, and recommends process improvements. This is a remote opportunity anywhere within the United States.

What You'll Do

• Partner with management to identify and develop training solutions to solve business issues
• Participate in the development and evaluation of training metrics and measurement components
• Conduct and facilitate general and specific training programs for organization employees and/or external customers
• Create instructor/training materials including course outlines, background material, instructional materials, and training aids
• Keep records, gather and analyze information from evaluations, measure results against business objectives, and suggest improvements
• May travel to remote locations to deliver training

What You'll Bring

• Familiar with instructional design theory and/or learning principles
• Understanding of effective teaching methodologies and tools
• Familiarity with traditional and modern training methods, tools and techniques
• Ability to present complex information to a variety of audiences
• Presentation skills
• Data gathering and analysis
• Facilitation skills
• Critical thinking to develop or assess training materials
• Presentation skills within a group and/or one‑on‑one
• Knowledge of assigned group(s)’ business practices and procedures
• Organizational and analytical skills
• Strong written and verbal communication skills
• Strong interpersonal skills
• Self‑motivated; self‑starter
• Ability to manage multiple tasks and respond quickly to emergent problems
• Proficient in Microsoft Word, Excel and PowerPoint
• Bachelor’s degree or equivalent combination of education and experience
• 2‑5 years of training experience
• 3‑5 years of Title Insurance industry experience

Pay

Pay Range: $64,300.00 – $85,700.00 Annually. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job‑related knowledge, skills, experience, business requirements and geographic location.

Benefits

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave and other great benefits such as an employee stock purchase plan.