Trainer (Remote)

Who We Are

Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

About the Role

Oversees, develops and delivers training programs for First American employees and/or external customers to meet organizational and learner needs. Partners with business leaders to identify training needs, standardizes training initiatives, tracks and reports on training success. Conducts multiple training delivery methods in an individual or group setting. Promotes efficiency and competitive advantage by developing the skills of staff and end users. This job family includes technical training.

An experienced professional with an understanding of area of specialization; resolves a wide range of issues in creative ways. Has functional knowledge and is able to use that knowledge to bring insight to the role, identifies issues and inefficiencies and recommends process improvements.

Responsibilities

• Partners with management to identify and develop training solutions to solve business issues
• Participates in the development and evaluation of training metrics and measurement components
• Conducts and facilitates general and specific training programs for organization employees and/or external customers
• Creates instructor/training materials including course outlines, background material, instructional materials, and training aids
• Keeps records, gathers and analyzes information from evaluations. Measures results against business objectives. Suggests improvements
• May travel to remote locations to deliver training

Requirements

• Familiar with instructional design theory and/or learning principles
• Understanding of effective teaching methodologies and tools
• Familiarity with traditional and modern training methods, tools and techniques
• Ability to present complex information to a variety of audiences
• Data gathering and analysis
• Facilitation skills
• Critical thinking to develop or assess training materials
• Presentation skills within a group and/or one on one
• Knowledge of assigned group(s)’ business practices and procedures
• Organizational and analytical skills
• Strong written and verbal communication skills
• Strong interpersonal skills
• Self-motivated; self-starter
• Able to manage multiple tasks and respond quickly to emergent problems
• Proficient in Microsoft Word, Excel and PowerPoint

Qualifications

• Bachelor’s degree or equivalent combination of education and experience
• 2-5 years of training experience
• 3-5 years of Title Insurance Industry experience

Skills

• Instructional Design Theory
• Learning Principles
• Effective Teaching Methodologies
• Traditional and Modern Training Methods
• Data Gathering and Analysis
• Facilitation Skills
• Critical Thinking
• Microsoft Office Suite (Word, Excel, PowerPoint)

Benefits

• Medical
• Dental
• Vision
• 401(k)
• PTO/Paid Sick Leave
• Employee Stock Purchase Plan

Pay

$64,300.00 - $85,700.00 Annually

Schedule

This is a remote opportunity anywhere within the United States.