Trainer- Fulfillment Pharmacists & Techs PA (640112)

About the Role

PANTHERx is the nation’s largest rare disease pharmacy, dedicated to providing uncompromising quality and superior health outcomes for patients living with rare and devastating diseases. We are seeking a Trainer, Fulfillment Pharmacists & Techs to design, develop, and deliver training programs for Fulfillment Clinical Pharmacists and Pharmacy Technicians. This role ensures team members are equipped with the knowledge and skills to perform their duties effectively in a high-quality, patient-centered environment.

Responsibilities

• Designs, develops, and delivers onboarding and ongoing training programs for Fulfillment Clinical Pharmacists, including:
  • Verification of prescription orders during fulfillment
  • Understanding on-call duties
  • Identifying proper shipping solutions, pack-out, and final packaging
  • Communicating with the RxARECARE team
• Designs, develops, and delivers onboarding and ongoing training programs for Fulfillment Technicians, including:
  • Fulfilling prescriptions (product receipt, lot tracking, counting medications, shipper coordination)
  • Gathering supply items and creating supply kits
  • Communicating with the RxARECARE team
  • Proper ticketing of orders using designated shipping applications (FedEx, UPS)
• Conducts classroom and one-on-one training sessions using adult learning principles.
• Assists with the development and maintenance of training materials, guides, e-learning modules, job aids, and competency assessments.
• Creates training plans in coordination with leadership and Clinical Pharmacist staff to ensure readiness for independent work.
• Facilitates additional training and identifies skill or knowledge gaps, proposing targeted learning interventions.
• Partners with pharmacy operations, clinical, compliance, and quality teams to ensure training reflects current policies, SOPs, and therapeutic knowledge.
• Supports new program implementations, system changes, and process improvements through updated training.
• Ensures safety of patients and personnel by adhering to good pharmacy practices.
• Reviews literature and attends/completes education and training programs pertinent to pharmacy practice.
• Performs fulfillment pharmacist duties during on-call hours on a rotating basis, which may include transporting products to and from the Panther facility.
• Adheres to all Train-the-Trainer (TTT) program requirements.
• Performs all other duties as assigned.

Requirements

• Doctor of Pharmacy or Registered Pharmacist degree from an ACPE-accredited institution.
• Active and unrestricted Pharmacist licensure for the Commonwealth of Pennsylvania.
• Active Pharmacist license for Tennessee or willingness to obtain within 60 days.
• Current enrollment in NABP Verify.

Preferred Qualifications

• Minimum of five (5) years as a practicing, licensed pharmacist.
• Minimum of three (3) years of specialty pharmacy operations experience, including cold chain management.

Work Environment

This position operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to see, talk, or hear. The employee frequently is required to sit, stand, walk, use hands and fingers to handle or feel, and reach with hands and arms. Visual acuity is necessary for tasks such as reading, observing surroundings, or working with data. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits

• Hybrid, remote, and flexible on-site work schedules (based on position).
• Medical, dental, and vision coverage.
• Health savings and flexible spending accounts.
• 401K with employer matching.
• Employer-paid life insurance and short/long-term disability coverage.
• Employee Assistance Program (EAP).
• Generous paid time off for full-time employees; limited paid time off for part-time employees.
• Paid holidays.

Location: On-site – Pittsburgh, PA (with willingness to travel to other PANTHERx fulfillment locations, including TN). Classification: Non-exempt, Full-Time.