Trainer

About the role

Maximus is hiring a Trainer to support the development, coordination, and delivery of high‑quality training programs that enable employee success and operational excellence. In this collaborative role, you will partner with leadership and the Training & Development team to ensure training initiatives are organized, effective, and aligned with business objectives. The ideal candidate is highly organized, detail‑oriented, and passionate about learning and development. You will manage training schedules, support training delivery, maintain learning systems and resources, and help ensure employees have access to the tools and knowledge needed to perform successfully. This position offers the opportunity to contribute to the design, administration, and continuous improvement of training programs that support workforce development across the organization.

Essential Duties and Responsibilities

• Provide administrative and organizational support to the Training & Development Team to ensure timely, accurate, and comprehensive training programs for staff.
• Maintain accurate and timely training schedule, based on input from leadership.
• Provide administrative support to training classes and team members, including class rosters, attendance sheets, assessments, test logs, evaluations, etc.
• Assist in scheduling training sessions and individual onsite and offsite training programs; coordinate training room set‑up, audio‑visual set‑up, supplies, and participant notification.
• Participate in process and team meetings to identify and recommend changes to training policies and procedures.
• Assist with the preparation of training resources and maintenance of the Learning and Development resource library.
• Maintain, troubleshoot, and update the LMS (Learning Management System), including reporting for training classes, registrations, and trend analysis.
• Create and update policies, procedures, work instructions, and other supporting documents as needed.
• Support the design, development, and distribution of training programs and materials.
• Deliver staff training on an occasional basis, as needed.

Preferred Qualifications

• Experience with Microsoft Office, especially PowerPoint.
• Public speaking experience.
• Prior teaching or training experience.

Requirements

• Must be willing to travel locally to all offices in Milwaukee County.
• High school diploma or GED required.
• 2+ years of relevant professional experience, or an equivalent combination of education and experience.

Benefits

• Competitive compensation with performance‑based bonuses.
• Comprehensive insurance coverage (Medical, Dental, Vision, Prescription) and partially funded HSA.
• Life insurance and discounts on Auto, Home, Renter’s, and Pet insurance.
• 401(k) retirement savings plan with company matching.
• Paid time off package, holidays, and short‑ and long‑term disability coverage.
• Holistic wellness support via Employee Assistance Program (EAP) and Maximus Wellness Program.
• Recognition platform for outstanding employee contributions.
• Tuition reimbursement for ongoing education.
• Employee perks and discounts exclusive to Maximus staff.
• Professional development opportunities through training programs, workshops, and conferences.

Compensation

Minimum Salary: $23.00 per hour
Maximum Salary: $23.00 per hour