Trainee Support Coordinator - California (Part-Time)

About the role

The Trainee Support Coordinator provides comprehensive case management services that support participants from admission through successful completion of the GreenForce program and post-program retention.

Essential Responsibilities

• Conduct participant interviews and assess eligibility for GreenForce programs.
• Aid in required reporting and participant documentation for grant compliance.
• Support community outreach and recruitment events as needed.
• Complete participant assessments to identify barriers to success.
• Develop individualized support plans for each participant.
• Connect participants with community resources including:
• Housing
• Transportation
• Childcare
• Food assistance
• Behavioral health services
• Legal services
• Financial assistance
• Education resources
• Maintain relationships with community-based organizations and referral partners.
• Provide ongoing support, encouragement, advocacy, and problem-solving.
• Maintain timely and accurate case notes.
• Maintain regular communication with participants throughout program participation.
• Conduct follow-up meetings to identify challenges and develop solutions.
• Address attendance concerns and barriers affecting program completion.
• Cook up referrals for emergencies or supportive services.
• Track participant engagement and retention outcomes.
• Document all participant interactions and follow-up activities.
• Collaborate with GreenForce staff to ensure participants receive coordinated support.
• Develop relationships with local nonprofit organizations and community service providers.
• Represent GreenForce at community outreach events.
• Maintain an updated resource directory for participant referrals.
• Support GreenForce's mission through participant-centered service delivery.

Minimum Qualifications

• Associate's degree required; Bachelor's degree in Social Work, Human Services, Psychology, Counseling, or related field preferred.
• Two years of experience in case management, human services, social services, nonprofit services, workforce development, or related field preferred.
• Experience working with underserved populations preferred.
• Bilingual candidates are encouraged to apply.

Knowledge and Skills

• Experience conducting participant assessments and developing individualized service plans.
• Knowledge of community resources and referral systems.
• Excellent interviewing and motivational interviewing skills.
• Strong documentation and case management skills.
• Ability to establish rapport with participants from diverse backgrounds.
• Strong organizational and time management skills.