Trainee Field Property Adjuster

What You'll Do

• Conduct field investigations involving residential and commercial property claims.
• Inspect homes and commercial buildings to identify and document damage.
• Analyze claim information, policy provisions, and supporting documentation.
• Prepare repair and replacement estimates using Xactimate.
• Absorb claims, damages, and claim exposure.
• Prepare professional reports and claim documentation for clients.
• Maintain communication with policyholders, contractors, consultants, and insurance carriers throughout the claim process.
• Participate in subrogation and causation investigations when applicable.
• Manage an assigned claim inventory while meeting service and quality standards.
• Travel throughout your assigned New Jersey territory to inspect losses and investigate claims.

What We're Looking For

• College Degree or equivalent required.
• Construction, roofing, restoration, inspection, estimating, military, engineering, or related experience strongly preferred.
• Strong mechanical aptitude and willingness to learn technical concepts.
• Excellent communication and customer service skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Basic computer proficiency and willingness to learn industry software platforms.
• Ability to obtain and maintain required adjuster licenses.
• Valid driver's license required.

Preferred Qualifications

• Construction or building trades experience
• Roofing or restoration industry experience
• Estimating experience
• Prior insurance or claims experience
• Experience using Xactimate or similar estimating software

Compensation & Benefits

• Competitive salary with annual raises
• Quarterly performance bonuses
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Company-paid life insurance
• Short-term and long-term disability coverage
• Paid vacation, sick leave, and holidays
• Fitness membership reimbursement
• Company-paid training and licensing support
• Continuing education and career advancement opportunities

Physical Requirements

• This position requires regular travel and field inspections throughout New Jersey.
• Candidates must be able to:
• Lift and carry up to 35 pounds, including ladders and inspection equipment.
• Climb ladders and inspect residential and commercial roofs.
• Work at heights and access attics, crawlspaces, and other confined areas.
• Walk, kneel, crouch, crawl, stand, and climb as necessary to conduct inspections.
• Work outdoors in varying weather conditions.

About the Role

Capstone ISG is one of the nation's fastest-growing Independent Adjusting firms, providing property claims services to leading insurance carriers throughout the United States. As we continue to expand, we are seeking motivated, career-minded individuals who are eager to learn, enjoy solving problems, and want to build a long-term career in the insurance industry.

If you have a background in construction, roofing, restoration, inspections, customer service, or another hands-on profession, this could be the opportunity you've been looking for.