Train Conductor - Part Time

About the role

The Santa Barbara Zoo is seeking Train Conductors to operate our iconic C.P. Huntington train while sharing engaging narratives about the Zoo’s animals, exhibits, and conservation efforts. Join us in delivering safe, entertaining rides that inspire wonder and connection to wildlife!

Responsibilities

• Reports to the assigned area at the scheduled time
• Sells tickets and collects fees from guests
• Operates and drives C.P. Huntington narrow gauge train
• Observes and guides guests boarding train to ensure they are safely seated without being overcrowded
• Narrates points of interest during the train ride
• Maintains the train by keeping it clean and polished at all times
• Maintains area in and around the train station to ensure it is clean and litter-free
• Maintains appearance of landscaping around miniature train by cleaning the grounds and trimming plants
• Maintains daily inspection forms and reports any and all mechanical problems to the Maintenance Coordinator and Train Leads promptly
• Ensures that all daily inspection forms are in order, filled accurately in a timely fashion, and filed away in the appropriate folder/binder
• Provides reads of banks after shifts, verifies totals, and reports any discrepancies
• Ensures that inspections and light maintenance are completed on time and are scheduled regularly
• Reports to the Director of Events & Guest Services or Train Leads about any challenges with staff, equipment, guests, or facility
• Assists with maintaining the train barn and train work stations organized, clear of hazards, and welcoming. Organizes, updates, and files documents pertaining to the trains and train staff
• Provides reports to train mechanic or Director of Events & Guest Services, as needed
• Assists with any railroad maintenance and repairs
• Adheres to all Guest Services and Cash Handling procedures as outlined in policies & procedures
• Adheres to Zoo’s policies and procedures as outlined in the Employee Policy Manual
• Applies and exemplifies “green” (sustainable) practices whenever possible

Qualifications

• At least 18 years of age
• Customer service and cash handling experience preferred
• Must have a general working knowledge of Microsoft Office
• Experience driving
• Valid California driver’s license and a good driving record
• Willing and able to certify in First Aid, CPR/AED

Benefits & Perks

• Great team, beautiful grounds, amazing animal collection, sunshine & ocean view almost year-round!
• Free parking, free guest passes, unlimited free tea/coffee every morning, 20% discounts on food services and retail purchases
• Access to the Collabornation learning platform, professional development, and lunch & learn opportunities

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.