TRAIL Rising Leaders Program - Digital Marketing

About Newrez

Newrez brings big thinkers and caring doers together to make home happen. The team is built on heart and hustle, united by a commitment to customers, communities, and each other. Newrez invests in employee growth, wellbeing, and impact, delivering superior service, simple processes, and clear communication to residential mortgage borrowers and business partners.

Primary Function

The TRAIL (Tools Required for Advancement Into Leadership) program is a 12‑month rotational leadership‑development program designed for recent college graduates. TRAIL Operations Specialists are full‑time employees who receive a competitive salary, benefits, hands‑on experience, and mentorship. The Accounting and Finance TRAIL Operations Specialist will be immersed in Digital Customer Engagement Marketing, Web + SEO Marketing, and Paid Digital Marketing. The program begins in July 2027.

Principal Duties

• Create marketing/creative briefs.
• Craft, implement, and measure marketing communication plans.
• Develop or update customer‑centric messaging and communications.
• Manage customer and competitive research efforts to surface insights.
• Perform assigned duties under direction of experienced personnel to gain knowledge for promotion to a management position, including real‑world account‑management decisioning.
• Conduct business analyses and provide recommendations to leadership for business and process changes.
• Receive training and perform duties across several functions to become familiar with line and staff functions, management viewpoints, company policies, and best practices.
• Observe experienced workers to acquire knowledge of methods, procedures, and standards required for departmental duties.
• Champion the Process Improvement discipline and implement steps and tools necessary to complete projects.
• Attend company‑sponsored training classes and attain required certifications.
• Perform related duties as assigned by the supervisor.

Education and Experience Requirements

• Bachelor’s degree from an accredited college or university.
• Degree in Business Administration or Marketing preferred.

Knowledge, Skills, and Abilities

• Data analytics, customer insights, research, and strategy.
• Ability to work in a team‑oriented, collaborative environment while contributing to the creation, design, and implementation of value‑add business strategies.
• Clear articulation and presentation of ideas and findings to varied audiences, including operations staff and senior leadership.
• Excellent written and verbal communication skills.
• Proficiency in quantitative analysis.
• Adaptability and willingness to learn.
• Entrepreneurial business mindset.
• Strong business communication skills and collaborative work style.
• Strong attention to detail, ability to multi‑task, respond well to pressure and deadlines, and work both individually and collaboratively.
• Advanced skills in Excel and/or Tableau (charts, graphs, pivot tables, formulas, macros, etc.).
• Experience with PowerPoint and Visio is a plus.
• Legal authorization to work in the United States; Newrez does not consider visa sponsorship for early‑career program opportunities.

Additional Information

All employees are required to have smartphones that meet company security standards and can install apps such as Microsoft Authenticator. Employment is contingent on this requirement. Management reserves the right to modify, add, or remove duties as necessary.

Why Newrez

Newrez invests in what matters: career development, community involvement, wellbeing, and future growth. The total rewards package supports the whole self.

Company Benefits

• Medical, dental, and vision insurance.
• Health Savings Account with employer contribution.
• 401(k) retirement plan with employer match.
• Paid maternity leave, parental bonding leave, and caregiver leave.
• Adoption assistance.
• Tuition and certification reimbursement.
• Employee Mortgage Loan Program.
• Newrez Employee Emergency and Disaster Fund.
• Newrez NOW corporate social responsibility program, including one company‑paid volunteer‑time‑off day.
• Matching Gifts Program (up to $1,000).
• Access to grants, nonprofit resources, and volunteer opportunities.
• Employee Resource Groups (ERG) participation.