Traffic Technology Supervisor (Information Tech Systems Specialist) - Street Transportation Department

About This Position Phoenix is the 5th largest city in the country, serving as Arizona's center of government, commerce, and culture. It is emerging in the new economy with strength in high technology, manufacturing, bioscience research, and advanced business services. Phoenix is a young, progressive city, brimming with sports and cultural attractions, distinctive restaurants, fascinating museums, diverse residential options, and endless outdoor opportunities. The Street Transportation Department is seeking a highly skilled and detail oriented Traffic Technology Supervisor to support the City's Traffic Operations Section. This position plays a critical role in ensuring the reliability, performance, and security of the City's Intelligent Transportation Systems (ITS) network, which includes traffic signal controllers, CCTV systems, wireless mesh radios, cell routers, fiber optic circuits, field network switches, and workstation technologies used throughout the Traffic Management Center (TMC) and Traffic Signal Shop. This position provides hands on installation, configuration, troubleshooting, and maintenance of operating systems, technical systems software, ATMS applications, CCTV platforms, wireless radios, field network switches, fiber optic communications, and staff devices used in traffic operations. The role is responsible for managing software licensing, reviewing and developing technology related contracts, supporting procurement processes, coordinating product evaluations, and assisting with budget tracking for the traffic signal network group. The Traffic Technology Supervisor must have a strong understanding of networking and network design, including IP addressing, routing paths, hybrid communications, wireless mesh networks, and fiber optic connectivity. This includes troubleshooting network failures, supporting new project communications designs, maintaining device configurations, and ensuring the ITS network adheres to City IT standards and security protocols. This role supervises a team consisting of Electronic Systems Specialists (ESS) and Signal Systems Specialist II (SSSII) and provides direction on field troubleshooting, device replacement, fiber testing, communication restoration, and integration of new ITS devices. Responsibilities include assigning work, overseeing project progression, coordinating training, managing schedules, supporting maintenance calls, and ensuring proper documentation of device installations and configurations. This position reports directly to the Traffic Engineering Supervisor over the Traffic Operations Section, supporting critical citywide mobility, safety, and technology initiatives. IDEAL CANDIDATE Knowledge Of Networking and network design.IP addressing.Wireless mesh networks.Troubleshooting network failures.Maintaining device configurations.Fiber-optic connectivity. Ability To Provide hands-on installation, configuration, troubleshooting, and maintenance on operating systems. Communicate orally with customers, clients or the public in face-to-face one-on-one settings, in group settings, or using a telephone.Provide direction on field troubleshooting.Assign work and oversee project progression.Coordinate training, manage schedules and support maintenance calls.Ensure proper documentation of device installations and configurations. Analyze systems and procedures accurately and logically and implement improvements. SALARY Pay Range: $86,153.60 - $121,243.20 annually. Hiring Range: $86,153.60 - $115,460.80 annually. Pay Range Explanation Pay range is the entire compensation range for the position classification.Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.Promotions occur when the last two digits of the pay grade increase.Demotions occur when the last two digits of the pay grade decrease.Lateral transfers occur when there is no change to the last two digits of the pay grade.When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit. Benefits A comprehensive benefits package is offered which includes: Traditional pension with employer and employee contributions, click here for more details: Pension Information.401(a) and 457 plans with employer contributions.Choice of generous medical HMO, PPO, or HSA/HDHP plans.Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.Wellness incentive of up to $720 annually.Dental, vision, and life insurance options.Employer paid long-term disability.Free Bus/light rail pass.Tuition reimbursement program up to $6,500 per year.Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.Federal Student Loan Forgiveness offered through Savi. For more details, visit: Unit 007 Benefits Minimum Qualifications Three years of responsible experience in technical systems software (i.e., data base management telecommunications and operating systems).Other combinations of experience and education that meet the minimum requirements may be substituted.All finalists for positions are subject to a criminal background check applicable to the department or position.Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.For information regarding pre-screening and driving positions, click here.The City job description can be found here. Preferred Qualifications The minimum qualifications listed above, plus: Three years of supervisory experience.Professional certifications such as Cisco Certified Network Professional (CCNP), Cisco Certified Network Associate (CCNA), or equivalent networking credentials. Experience With/in Technical project management.Managing large-scale municipal or transportation networks, including LAN, WAN, and fiber optic systems supporting Intelligent Transportation Systems (ITS).Network security protocols and cybersecurity best practices for critical infrastructure systems.Network design and troubleshooting tools, including monitoring software and diagnostic utilities.Integration of traffic signal controllers and various ITS devices into network environments.Leading complex technical projects, including planning, budgeting, and coordinating with multiple stakeholders.Technical writing and documentation, including preparation of network diagrams, policies, and operational procedures. RECRUITMENT DATES Recruitment closes September 10, 2026. All materials must be received by 11:59 p.m. on this date. This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future. How To Apply Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address. WE ARE HERE TO HELP Job interviews may be held by video or audio conference.If you are in need of computer resources, click here for free options.Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.Explore other Employment Opportunities with the City of Phoenix.Subscribe to receive e-mail notifications about new employment opportunities.If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form. REFERENCE Information Tech Systems Spec, JC:09560, ID# 62831, 08/28/26, USM, CR, Benefits:007 Building the Phoenix of tomorrow. #DoWorkThatMakesPhoenixWork City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.