Traffic Support (Part-Time)
About the role
Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center. Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community. We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community. We are seeking a Traffic Support Attendant responsible for assisting guests with parking operations at the Mortgage Matchup Center Garage, Jefferson Street Garage, and Chase Field Garage. The role focused on guest service, traffic flow, parking guidance, event support, and facility upkeep before, during, and after events.
Responsibilities
- Assist guests entering parking facilities and direct them to available parking
- Provide customer service and answer parking-related questions
- Maintain cleanliness and order throughout assigned parking areas
- Remove trash and perform minor maintenance tasks as needed
- Assist with setup and breakdown of barricades for events and traffic control
- Follow safety procedures and facility policies
- Work with team members to resolve parking and traffic-related issues
- Support pre-event, event, and post-event operations
- Maintains regular and reliable attendance
Requirements
Minimum 6 months of customer service experience.
Skills
- Strong communication and guest service skills
- Ability to problem solve in a fast-paced environment
- Ability to work independently and as part of a team
- Flexible schedule, including nights, weekends, and holidays
- Bilingual skills preferred but not required
- Ability to work both indoors and outdoors in varying weather conditions
- Stand for extended periods
- Walk long distances and climb stairs
- Frequently bend, move equipment, and lift up to 30 pounds
- Ability to work the entire duration of events
Benefits
- Competitive medical, dental, vision, life and disability coverage options
- Paid vacation, sick time, volunteer time and company holidays
- 401(k) plan with Player 15 Group match
- Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more
- Team swag throughout the year plus employee discounts at our Team Shop and online store
- Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
- Access to amenities, including: Full fitness center with locker rooms and showers, Indoor/outdoor basketball courts, Pickleball court, Golf simulator and putting green, On-site cafeteria and collaborative gathering spaces