Traffic Supervisor
About the Company
At Triple-S Steel we live and work by our core values. Since our inception over 50 years ago, we have followed three basic principles that are the foundation of our success:
- Stability – All decisions made are measured in years, not quarters.
- Flexibility – Employees are encouraged to seek creative steel solutions and services that help the company thrive.
- Chemistry – We foster and nurture an entrepreneurial spirit throughout the Triple-S family. That spirit permeates our DNA.
From a small family retail operation in Houston, our business has expanded across the US and South America to sell over 1 million tons per year. We supply steel for bridges, stadiums, barges, and large buildings, but one thing will always remain the same: we treat our customers and employees like family.
About the Role
We are seeking a motivated Traffic Supervisor to become a key member of our Corporate Branch. The Traffic Supervisor schedules, assigns, and directs drivers and vehicles to transport steel/product and coordinates drivers according to customer requests in compliance with DOT regulations and company rules.
Responsibilities
- Communicates with sales/customers to determine driver needs and schedules and notifies drivers of assignments; enters assignment data in computer database.
- Responsible for performance management of drivers through performance feedback and disciplinary actions.
- Monitors daily driver inspection of all units and promptly addresses critical safety and maintenance issues to ensure drivers are not dispatching with DOT violations or safety issues.
- Daily routing and route compliance of deliveries and pick-ups.
- Monitors driver compliance with DOT and company policies (physically inspect equipment daily).
- Ensures drivers complete routes daily.
- Assigns and directs drivers each day; maintains fleet equipment and works with fleet coordinator.
- Negotiates rates with outside carriers/brokers, builds new carrier contacts with contract carriers, and ensures their equipment meets DOT safety standards; sets up and coordinates all hot shots.
- Monitors E-LOGS and DVIR’s (current system JJ Keller-Encompass) to maintain DOT compliance and contacts individual drivers when issues need to be addressed.
- Must know the United States shipping lanes and legal requirements for flatbed trucks.
- Other duties as assigned.
Requirements
- High School Diploma or GED equivalent required.
- Minimum 2-4 years of prior fleet dispatch experience and must be familiar with standard concepts, practices, and procedures within a distribution center.
- Familiarity with industrial services or distribution operations preferred.
- Advanced knowledge of Microsoft Office, particularly Excel.
- Proficiency in Spanish language a plus.
Skills
- Excellent verbal, written, and interpersonal skills.
- Highly organized individual with a commitment to consistent attention to detail.
- Flexibility and adaptability to assume additional responsibilities and accommodate customer requests.
- Ability to work independently, often under pressure/situations within a team environment.
- Ability to exercise discretion and independent judgment to perform a variety of tasks.
- Ability to build business relationships and collaborate effectively.
- Experience in flatbed operations and load securement a plus.
- Experience with Roadnet software or other dispatching software a plus.
- Knowledge of StelPlan a plus.
- Must be able to interact with all levels of management.
- Must be flexible and willing to work “off schedule” on occasion.
Benefits
- Medical, dental, and vision insurance
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- Commuter benefits
- Long-term disability and group life insurance
- Tuition reimbursement
- Training and development opportunities