Traffic Supervisor

Main Responsibilities

• Deliver industry-leading transportation service by ensuring on-time product delivery across multiple retail divisions and commodity groups, including produce, meat, wet and dry groceries, and other perishables.
• Strategically source, select, and manage carrier partners to achieve service, cost, and performance objectives.
• Optimize transportation spend through effective load planning, carrier management, and tactical execution of transportation strategies.
• Monitor carrier performance, identify opportunities for improvement, and implement corrective actions to enhance service and efficiency.
• Serve as the primary liaison between Transportation, Replenishment, Distribution, and other internal stakeholders to proactively resolve service issues and operational challenges.
• Identify training needs and facilitate department-wide learning and development initiatives.
• Maintain and enhance transportation management systems (TMS), appointment scheduling platform, and related operational tools to ensure data integrity and operational efficiency.
• Partner closely with Distribution Center leadership to maximize receiving capacity, improve flow, and reduce operational costs.
• Lead, coach, and develop a team of Transportation Analysts and/or Traffic Clerks to achieve operational and business objectives.
• Conduct regular performance discussions, establish clear expectations, and provide ongoing coaching to support employee growth and development.
• Participate in recruiting activities, including candidate screening, interviewing, and selection processes.

Requirements

• Bachelor's degree in Transportation, Logistics, Supply Chain Management, Business, or a related field.
• 4–6 years of progressive experience in transportation, logistics, or supply chain operations.
• 2–3 years of people leadership experience, including coaching, performance management, and talent development.
• Working knowledge of both dry and perishable commodity transportation, including produce, meat, grocery, and temperature-controlled freight.
• Understanding of transportation regulations and compliance requirements, including DOT Hours of Service, CARB, and other applicable legislation.
• Proficiency in Microsoft Office applications, with the ability to analyze data and communicate insights effectively.
• Demonstrated self-starter with exceptional written and verbal communication skills.
• Proven success in coaching, developing, and empowering high-performing teams.
• Experience building and managing strategic relationships with carrier and supplier partners.
• Strong analytical and problem-solving skills with the ability to make timely, data-driven decisions.
• Customer-focused mindset with a strong sense of urgency and commitment to delivering results.
• Strong negotiation, influencing, and relationship-management skills.
• Able to support business needs, including rotational weekend coverage and non-traditional work hours when required.

Qualifications

• Ability to inspire employee engagement and drive accountability while fostering a positive team culture.

Skills

• Strong analytical and problem-solving skills.
• Exceptional written and verbal communication skills.
• Effective coaching and mentoring abilities.
• Strategic thinking and decision-making skills.
• Collaborative and team-oriented approach.

Benefits

• Competitive wages paid weekly.
• Up to 50% of earned wages available via StreamAssociate discounts.
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay).