Traffic Monitoring Operator

Job Description

Managing and logging traffic incidents in an advanced transportation management system software
Coordinating and dispatching incident response crews to incidents in a safe, timely and efficient manner
Detecting, confirming, and tracking equipment failures affecting control room operations
Coordinating with local, regional, and statewide stakeholders on all control room activities by providing essential and timely incident information and status
Informing first responders of traffic related incidents involving injury and assisting with coordination of lane closures and diversion routes
Coordinating incidents (to include traffic signal system malfunctions) with local municipalities for resolution and information dissemination

Work Conditions

May be subject to short or no-notice work assignments during emergency events
100% onsite at Traffic Control Center in a controlled, indoor environment with dimmed lighting
Rotating shift schedule to include morning, afternoons, evenings, overnights, weekends and holidays
Significant periods of sitting, CCTV camera viewing, and data entry
Heavy volume of telephone, radio and computer usage
Closely supervised shift schedule; monitored performance with routine evaluation

Qualifications

• High School Diploma or GED
  
• Valid U.S Driver’s License required to visit project sites, clients, and other AECOM offices.
  
• Due to the nature of the projects, US Citizenship is required.

About AECOM

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity.

Equal Opportunity Employer

All your information will be kept confidential according to EEO guidelines.