Traffic Manager

About the role

SGX, part of the Propelis Group, brings together more than 150 years of combined experience from SGS&Co and SGK, forming a powerhouse in packaging graphics, prepress, and print production. We offer a full suite of solutions, including artwork and file preparation, plate and cylinder production, and metal deco services, supported by advanced technology and a global footprint. As a Traffic/Scheduling Manager, you are a master of organization and multitasking, with a focus on executional excellence and efficiency. You're a logical thinker and communicator, and have a thorough understanding of project management within a design agency environment and are comfortable working on fast paced, large volume, CPG/retail business. You're a proactive thinker who's always planning ahead and anticipating project deliverables based on the required steps in a project’s lifecycle. In the face of demanding deadlines, multiple, rapidly changing priorities, you will support and exhibit behaviors consistent with Marks values and beliefs in a fiscally responsible manner. This is a remote temporary position in the US. The Traffic/Scheduling Manager is a team player, quickly adapts to rapidly changing priorities, keeps others informed of changes, documents and communicates clearly and concisely on all assigned project deliverables. This role is instrumental in supporting the Group Account Director, Project Managers and Creative Director, Lead Team Designers in managing day to day work flow from scheduling project deliverables, monitoring progress of work to ensure deadlines are effectively met and/or effectively load leveling across the teams to meet client expectations in a timely manner, and/or alerting PMs and Group Account Director of the need to secure additional resources, as needed. You'll work closely with the Project Managers to set expectations, communicate the deliverables timing and raise any concerns or risks to the key stakeholders through constant working knowledge of the projects in progress and also anticipate future project initiatives per client forecast meetings. Support the Group Account Director with the development of quarterly business reviews by tracking and pulling KPI report based on all project activity from the project management system.

Responsibilities

• Build and maintain an overall scheduling process that includes proper assignment of appropriate resources to monitor and communicate deliverables and deadlines in a timely manner
• Collaborate with Project Managers to conduct or update daily status reports for all projects and work with lead designers to schedule or reschedule projects, and reset expectations based on new or changing priorities
• Daily monitor projects and planning system to ensure the correct resources are assigned for each project deliverable and/or load level as priorities shift across projects
• Monitor progress of projects that are outsourced to other studios or outside resources, i.e. photographers/illustrators
• Create an annual project roadmap/forecast calendar and update monthly (as needed) to ensure best practices for planning, anticipating work load and resourcing needs
• Institute trafficking/scheduling best practice processes to ensure a clear and consistent communication flow, and actively identify and suggest process improvement opportunities
• Learn fundamentals of project managers role/responsibilities to be in a position to support Project Managers in trafficking artwork files in artwork management review/routing system and/or reviewing/routing vendor contract proofs for internal and client approvals, as time allows
• Support Group Account Director in developing quarterly business reviews by tracking and pulling KPI reports from project management system and creating charts
• Maintain a roll-up of status reports to ensure clarity across PMs, Design and Production teams
• Support Project Managers in securing key project details