Traffic Coordinator

About the role

Mays Chemical, a Ravago Company, is recruiting for a Traffic Coordinator based out of the Indianapolis facility. The selected candidate will schedule internal and external shipments, notify internal customers of ETA dates, determine routing and transportation method by consulting with onsite 3PL/TMS partners using tariff manuals and railroad/airline/trucking schedules, and assist with Export/Import duties as needed.

Responsibilities

• Coordinates orders (Collect/Third Party Collect) with Customer Service, Purchasing, Shipping & Receiving and the Traffic Team to plan timely deliveries for internal and external customers.
• Provides backup support to Traffic/Fleet Manager.
• Processes Collect and 3rd party Collect shipments for the 71st Street and Greenwood facilities.
• Ensures the warehouse team has all necessary documentation to complete orders.
• Supports coordinating and scheduling bulk tanker freight for internal and external customers.
• Provides timely updates to internal customers when requested or needed.
• Communicates with corresponding departments on order changes, shipment delays, claims, etc.
• Performs backup duties to Import/Export (Collect & Third Party Collect) as needed.
• Stays up to date on new regulatory changes and notifies manager of any changes.
• Cross‑trains with onsite 3PL on TMS system for potential emergency situations.
• Maintains basic knowledge of existing and emerging transportation legislation.
• Negotiates price and service issues for all modes of transportation carrier contracts and determines the appropriate transportation mode.
• Learns and schedules bulk freight transportation.
• Works with carriers to schedule inbound and outbound freight.
• Learns Transportation Management Systems and inputs information correctly and timely.
• Practices food safety, quality, and continuous improvement principles under GFSI guidelines.
• Assigns and prioritizes workload within tight deadline constraints and works effectively under pressure.
• Ensures trucks are scheduled on time at the best/most cost‑effective price while meeting customer specifications.
• Performs any other duties/responsibilities as defined by management.

Requirements

• High school diploma or equivalent required.
• Certifications: IATA (Air, recurrent training every 24 months), IMDG (Ocean, recurrent training every three years), and 49 CFR (Ground Transportation, recurrent training every three years).
• Minimum 2+ years of experience in a logistics/traffic environment.

Skills

• Proficient with Microsoft Office applications (Outlook, Word, Excel, etc.).
• Strong interpersonal, oral, and written communication skills; ability to exercise diplomacy and build rapport with customers and carriers.
• Effective collaboration with all levels of management, internal customers, suppliers, carriers, and company personnel.
• Strong analytical and problem‑identification/resolution skills.
• Confidential handling of information; understands business implications of decisions.
• Demonstrates initiative and diligent work ethic.
• Well‑organized, self‑motivated, self‑directed with attention to detail and accuracy.
• Ability to work independently.