Traffic Coordinator

General Purpose Oversee transportation logistics of fluid milk products for DFA and external customers throughout the United States and ensure products are delivered on time, at a competitive cost, and according to all applicable regulations. Direct, arrange, and track delivery schedules and investigate delivery issues. Find qualified carriers and develop and manage all aspects of the carrier relationship, which includes the authority to hire and cease usage of a carrier. Negotiate freight rates with carriers and customers for best cost and delivery. Analyze delivery costs and recommend more cost effective methods of transportation. Develop and maintain strong customer relationships and interact daily with DFA production/plant facilities, carriers, and external customers. Work in a fast-paced environment, which includes daily scheduling and handling multiple routes, drivers, and deliveries. Job Duties And Responsibilities Oversee the timely delivery of fluid milk products by interacting daily with DFA and customer plant locations, arranging delivery schedules, determining carrier usage, and tracking deliveries through completionInput daily load information into the traffic management system (TMS) and secure and tender the loads to the carrier baseFind qualified carriers; initiate, develop, and manage all aspects of the carrier relationship (rate changes, communications, problem resolution, etc.)Negotiate freight rates with carriers and customers for best cost and delivery to secure and move loadsCommunicate with carriers on all contract and insurance requirementsObtain new business and grow current customer base by providing excellent service and follow upCommunicate hourly to daily with DFA and customer plant locations ensuring needs are met to maintain efficient plant operationsEnsure DFA carriers service both internal and external customers at a high level, meeting/exceeding customer service KPIsInvestigate and resolve any delivery-related issues or concernsKeep updated and knowledgeable of all applicable regulations (DOT and trucking regulations)Perform afterhours and weekend duty as assigned or as neededThe requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required , Education And Experience Undergraduate degree in logistics, supply chain, or related curriculum (or equivalent combination of experience and education)2 to 5 years of transportation experienceCertification and/or License - may be required during course of employment Knowledge, Skills, And Abilities Knowledge of requirements necessary to ensure food safety and supply chain integrity is maintained at all timesExcellent knowledge of trucking and DOT guidelinesExcellent problem solving skillsKnowledge of and skill with Microsoft Office Suite and company computer systemsAble to respond courteously and efficiently to inquiries, complaints, and requestsAble to communicate clearly and effectively, both verbally and in writingAble to interact positively and work effectively with others (interpersonal skills)Able to work under pressure until a situation is resolvedAble to work within a team concept and an open work environmentMust be able to read, write and speak English An Equal Opportunity Employer including Disabled/Veterans $65000-$75000 / year