TRAFFIC & BOOTH ATTENDANT

We’re changing entertainment. Join us in an exciting, fast-paced industry where you’ll work with a diverse team passionate about creating fun experiences for guests. At PENN Entertainment, we support your career growth and offer a competitive Total Rewards package focused on your financial, physical, and mental well-being.

About the role

This position assists with day-to-day parking operations and traffic management for Greektown Casino Hotel.

Responsibilities

• Direct inbound and outbound traffic
• Change and move signage as directed
• Cone off and open parking spaces/levels as directed
• Walk garage levels and report hazards, maintenance issues, or suspicious activity to various teams
• Physically count occupied and unoccupied parking spaces
• Communicate parking policy to patrons
• Provide the highest level of guest service
• Train new team members (Traffic & Booth Attendants only)
• Maintain a thorough knowledge of the property and promotions
• Provide guests with directions and information about the Greektown District
• Operate and move guest vehicles if necessary
• Perform other duties as assigned

Requirements

• Ability to perform basic math functions
• Excellent communication skills
• Ability to read, write, and communicate verbally in English
• Understand and comply with all company and departmental policies and procedures
• Ability to express ideas or make recommendations concerning job-related issues
• Learn specific job duties and complete work assignments; maintain knowledge of basic concepts and techniques
• Ability to work and make decisions under stressful conditions
• Must provide superior guest service

Benefits

• Day-one medical coverage
• 401(k) matching
• Annual performance bonus
• Paid time off (earned according to local policy, increasing with length of employment)
• Wellness programs supporting financial, physical, and mental well-being

Pay

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is one component of our competitive Total Rewards package.