Trading and Client Services Representative

Responsibilities

• Receives, researches, and resolves client inquiries and concerns.
• Addresses trading questions as well as requests regarding the department account platform.
• Serves as a liaison between clearing firms, clients, and associates.
• Supports the department account platform and the ongoing servicing of accounts.
• Maintains documentation related to sales and service changes on client accounts.
• Maintains knowledge of brokerage products, accounts, and services as well as Bank policies and procedures.
• Remains current on trading processes and requirements.
• Understands the different tools and resources available to address client concerns for each product and service.
• Executes accurate, timely trading instructions on various security classes.
• Reconciles all trading instructions and orders from field associates or external client requests.
• Ensures compliance with all applicable trading regulations.

Qualifications

• Bachelor's Degree and 1 years of experience in Sales and Banking including Securities Trading OR
• High School Diploma or GED and 4 years of experience in Sales and Banking including Securities Trading
• Licenses or Certifications: Possess valid Series 7, 63, 65 or 66, and state-specific life and health insurance licenses

Skills

• Understanding of back office roles for a broker dealer

Pay

Competitive salary and benefits package.

Schedule

Full-time position.

Benefits

For more information on benefits, visit https://jobs.firstcitizens.com/benefits.