Tradebooks - Department Manager - Harvard Coop

Overview

Barnes & Noble College is seeking a Department Manager in the Trade Book department. The role involves interacting with customers, managing promotions, and ensuring the availability of complementary products.

Responsibilities

• Support all store operations and departments in partnership with the management team.
• Manage the daily activities in a Bookmaster or Non Bookmaster store to assist customers with locating academic or leisure materials for purchase.
• Ensure the availability of complementary products and supplies.
• Manage promotions, book fairs, author, and faculty author events.
• Spend time on the sales floor training and modeling skills to ensure well stocked and visually appealing areas.
• Be knowledgeable about department and store operations, and provide outstanding customer service to the academic and co-curricular community.

Qualifications

• 2+ years’ experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program.
• A high school diploma/GED required.
• Outstanding customer service skills to match customers to products that meet their needs.
• Basic reading, writing, and accounting skills required.
• Excellent customer service and communication skills needed.
• Strong interpersonal, communication, and problem-solving skills.
• Ability to work a flexible schedule including evenings, weekends, and holidays.