Trade & Working Capital-Trade Finance Relationship Manager- Senior Associate

About the role

As a Supply Chain Finance Supplier Sales Associate within Trade and Working Capital, you will support the North America Supply Chain Finance business by collaborating closely with Program Managers and managing a portfolio of programs to promote supplier enrollment. You will actively market early payment solutions to suppliers, engage with buyer organizations, and manage supply chain finance programs in the region. Your role includes enhancing the client experience through continuous process improvement, tools, and organizational structure to streamline client acquisition, onboarding, and service.

Trade & Working Capital (T&WC) is a division of J.P. Morgan Payments, leveraging over 200 years of expertise to deliver global trade solutions, including Supply Chain Finance, Receivables Finance, Contract Finance, Working Capital Lending, Export Agency Finance, and Traditional Trade solutions.

Responsibilities

• Deliver a superior client experience while driving program ramp to achieve revenue growth for the Global Trade business.
• Design and execute a supplier enrollment/sales strategy and calling plan for each assigned program.
• Leverage the JPMC Commercial & Middle Market banking network to drive supplier engagement by collaborating with Relationship Managers and Coverage Bankers.
• Partner with program managers to provide insights into program growth, supplier participation patterns, and observed trends.
• Manage ongoing strategic supplier relationships, identifying and resolving issues or risks.
• Assist in negotiating terms and conditions with suppliers to ensure mutually beneficial agreements.
• Track and report on key performance indicators (KPIs) related to supplier engagement and program success.
• Coordinate activities with counterparts in other regions for multi-regional engagements.
• Facilitate requests and inquiries with cross-functional partners in Client Service, Operations, Contracts Management, Product, and others.
• Ensure compliance with regulatory requirements and internal policies, escalating within the Risk and Control framework as needed.
• Support critical in-flight technology initiatives to improve the efficiency and effectiveness of the supplier sales process.

Requirements

• 3+ years of experience in Sales, Client Service, Portfolio Management support, or Operations, with 2+ years in an active client-facing role.
• Excellent communication and presentation skills.
• Strong organizational and multi-tasking abilities.
• Project management skills and attention to detail.

Preferred Qualifications

• College degree-level education.
• Understanding of internal systems preferred.
• Trade Finance knowledge is not required, but a desire to learn about the business is essential.
• Background in commercial finance, with knowledge of working capital solutions and fundamentals.

Benefits

• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support and financial coaching.

Additional details about total compensation and benefits will be provided during the hiring process.