Trade & Working Capital- Payments- Client Solutions Executive Director

Job Responsibilities

• Serve as the Regional Head of NA PSD team (16 HC), engaged on implementation and enablement of structured TWC programs and initiatives, including closing and funding of Supply Chain Finance, secured participated loans and synthetic securitisation for Receivables Finance, agented Export and Agency Finance, and Inventory Finance;
• Leverage your technical expertise in specific products and industries, developing viable solutions that add value to clients;
• Track how clients are using our products and ensure results are realized;
• Lead a team of Implementation Managers who manage deal execution and implementation of complex Structured Trade transactions;
• Drive the growth of T&WC and act as a role model for the wider team on strategic delivery;
• Focus on upscaling, transforming, and optimising business models;
• Streamline efficient deal implementation;
• Partner closely with Sales and Product to develop resilient and scalable end-to-end processes and controls;
• Ensure client business requirements are understood and satisfied throughout implementation of T&WC customer solutions, while collaborating closely with clients, Sales, Product, Operations, and Client Service;
• Partner with Product and Platforms to identify and define development requirements for product design enhancements based on client feedback;
• Engage with clients, internal and external advisors, and technology vendors to deliver client connectivity integration, client training, and demonstrations on technical product capabilities and solutions;
• Develop and motivate the team; set expectations, share best practices, manage and monitor performance, coach peers, and support development;
• Foster career development and an inclusive culture.

Required Qualifications, Capabilities, And Skills

• 10+ years of experience or equivalent expertise working across a related broad set of products;
• Strong people and organizational leadership with a business growth and innovation mindset;
• Demonstrated ability to apply a deep technical understanding to client solutions in a specific domain;
• Experience working with clients in a technology field and interfacing with engineers;
• Advanced project management and problem-solving skills;
• Advanced business and technical writing skills;
• Excellent written and verbal communication skills;
• Excellent client-facing skills;
• Established ability to work across multiple business lines, various levels of management, and establish working relationships.

Preferred Qualifications, Capabilities, And Skills

• Project management experience, including use of project plans and issue logs;
• Poven leadership and the ability to adapt to a changing environment;
• Transformation management experience.