Trade Validations Specialist

What You'll Do

• Review documentation for all incoming trade-in vehicles for accuracy keeping Tesla within compliance of state/federal regulations
• Support local Tesla Sales and Delivery teams for all trade-in questions, specifically regarding ownership transfer process
• Review executed trade-in documentation and analyze improperly executed documentation and issue trends
• Develop and implement solutions to mitigate all intake issues and ensure the solutions are maintained
• Partner with internal teams to drive immediate resolutions on missing, and/or aging escalated document execution issues
• Develop and implement training and/or controls to coach local Sales and Delivery teams in best practices by owning detailed metrics and KPI tracking systems
• Maintain an accurate problem trade/resolution report and be prepared for weekly review with the regional team and North America Managers

What You'll Bring

• Bachelor's degree or equivalent experience
• 2+ years of professional experience
• Strong attention to detail and solutions-oriented mindset
• Strong verbal and written communication skills
• Prior experience in a training role will be highly valued
• 2+ years experience in vehicle titles or similar, highly administrative role required
• Notary preferred

Benefits

• Competitive pay
• Medical plans
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans
• HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Employee Assistance Program
• Sick and Vacation time
• Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Expected Compensation

$25.60 - $45.60/hour + cash and stock awards + benefits