Trade Specialist

About the role

The Trade Specialist serves as a critical liaison between the centralized trade organization, client-facing sales teams, and internal shared services. This role provides analytical, systems, and reconciliation expertise to support trade investment accuracy and effectiveness across Grocery, Natural, and Small Format channels. The Trade Specialist independently manages complex client systems, drives exception resolution, and ensures alignment between contractual agreements, customer execution, and financial settlement processes.

Responsibilities

• Managing strategic client systems to maintain accuracy and efficiency across processes.
• Analyzing and comparing client contracts for dates, rates, and product details to ensure compliance and precision.
• Auditing client events to validate deduction application accuracy and uphold financial integrity.
• Driving timely reconciliation processes between client requests, deduction balances, and customer timelines.
• Owning key performance indicators (KPIs) for open deduction balances and delivering insightful reporting on client KPIs and outstanding balances.
• Providing problem-solving support for Global Business Services, including customer backup documentation and SOP updates.
• Facilitating collaboration through regular cadences with cross-functional teams (daily, weekly, and monthly) to align on goals and resolve challenges.

Qualifications

To succeed in this role, you should bring:

• Education: High School Diploma or GED required
• Technical Skills: Strong proficiency in Microsoft Office and computer applications; ability to work with data, analyze trends, and generate actionable insights
• Core Competencies: Highly analytical with exceptional problem-solving skills; strong business judgment and confidence in decision-making; ability to manage multiple priorities and deliver results under tight timelines

Physical requirements

• Sit for extended periods (typically 6+ hours per day).
• Use a computer, including keyboard and mouse, for prolonged periods.
• Lift and carry light items (e.g., files, office supplies, laptops, typically 20+ pounds).
• Reach, bend, or stoop occasionally to access files or office materials.
• Maintain focus and attention for long periods of desk-based work.
• Follow clear directions.
• Perform repetitive motions (e.g., typing, clicking) consistently throughout the day.

About us

Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing. We recognize our associates are the foundation of our success. That's why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you're looking for part-time flexibility or full-time career advancement.