Trade Specialist

Responsibilities

• Managing strategic client systems to maintain accuracy and efficiency across processes.
• Analyzing and comparing client contracts for dates, rates, and product details to ensure compliance and precision.
• Auditing client events to validate deduction application accuracy and uphold financial integrity.
• Driving timely reconciliation processes between client requests, deduction balances, and customer timelines.
• Owning key performance indicators (KPIs) for open deduction balances and delivering insightful reporting on client KPIs and outstanding balances.
• Providing problem-solving support for Global Business Services, including customer backup documentation and SOP updates.
• Facilitating collaboration through regular cadences with cross-functional teams (daily, weekly, and monthly) to align on goals and resolve challenges.

Qualifications

• Education: High School Diploma or GED required.
• Technical Skills: Strong proficiency in Microsoft Office and computer applications.
• Ability to work with data, analyze trends, and generate actionable insights.
• Core Competencies: Highly analytical with exceptional problem-solving skills, strong business judgment and confidence in decision-making, and ability to manage multiple priorities and deliver results under tight timelines.