Trade Servicing Specialist II

About CoBank

CoBank is a cooperative bank serving vital industries across rural America. The bank provides loans, leases, export financing and other financial services to agribusinesses and rural power, water and communications providers in all 50 states. The bank also provides wholesale loans and other financial services to affiliated Farm Credit associations serving more than 76,000 farmers, ranchers and other rural borrowers in 23 states around the country. CoBank is a member of the Farm Credit System, a nationwide network of banks and retail lending associations chartered to support the borrowing needs of U.S. agriculture, rural infrastructure and rural communities. Headquartered outside Denver, Colorado, CoBank serves customers from regional banking centers across the U.S. and maintains an international representative office in Singapore.

About the role

Performs technical transaction processing related to negotiating letters of credit and provides a high level of customer service with particular emphasis on processing documents promptly and without exposure to the bank. Facilitates international trade transactions related to Commodity Credit Corporation programs.

Responsibilities

• Reviews letters of credit issued by foreign correspondent banks and interprets requirements.
• Resolves inconsistencies with the issuers, and provides advice to beneficiaries on alternatives.
• Enters information in the letter of credit system, and provides customer with formal advice.
• Examines commercial documents for accuracy and compliance with letter of credit terms.
• Resolves discrepancies with customers, including offering alternatives for facilitating payments.
• Examines documentation for compliance with government programs and policies, and submits required reports.
• Processes payments under letters of credit and bankers' acceptances.
• Responds to customers’ routine inquiries on technical questions regarding preparation of documents and/or mechanics of government program.
• Performs servicing activities such as initiating advances under International Banking Division loans, accepts, secures, and monitors loan documentation, Supply Chain Finance, Documentary Collections, and Direct Loan processing transactions.

Requirements

• High school diploma or GED required.
• 2 years of experience, preferably in the banking or financial services industry.
• Demonstrated tact, persuasiveness, and interpersonal skills, with the ability to communicate effectively with foreign and domestic customers, borrowers, and financial institutions.
• Ability to work independently as well as collaboratively in a team environment.
• Strong organizational skills and detail orientation, with demonstrated ability to multi-task and work effectively under time constraints and changing priorities to meet deadlines.
• Customer service, verbal, and written communication skills, with the ability to interact and engage others appropriately at all levels in the organization.
• Demonstrated skills in Microsoft Office applications (Outlook, Word, and Excel).

Physical Exertion

Sedentary work involving exerting up to 10 pounds of force occasionally (activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods.

Travel

Occasional travel occurs infrequently (typically, once a month or less).

Pay

The typical base pay range for this role is between $58,100 - $66,500. This position is eligible for a discretionary annual incentive program driven by organization and individual performance.

Benefits

• 15 days of vacation, 10 paid sick days, and 11 paid holidays.
• Hybrid work model: flexible arrangements for most positions.
• Medical, Dental, and Vision coverage.
• Disability, AD&D, and Life Insurance.
• Robust associate training and development with CoBank University.
• Tuition reimbursement for higher education.
• Outstanding 401k: up to 6% matching and additional 3% non-elective contribution & Student Loan Match.
• Community Impact: United Way Angel Day, Volunteer Day, and Associate Directed Contribution.
• Associate Resource Groups: creating a culture of respect and inclusion.
• Recognize a fellow associate through GEM awards.