Trade In Valuation Analyst

About the role

Lucid is seeking a highly analytical and operationally focused Trade-In Valuation Analyst to support the continued expansion of our in-house trade-in program. This role is responsible for vehicle valuations, trade acquisition support, pricing analysis, field escalation management, and operational execution throughout the trade-in lifecycle.

This role plays a critical role in maximizing vehicle acquisition profitability, improving customer experience, driving valuation accuracy, and supporting Lucid's broader pre-owned, wholesale, and Certified Pre-Owned business objectives. It builds upon responsibilities currently performed by the Trade-In Operations team while supporting Lucid's planned expansion of internal trade acquisition capabilities.

Responsibilities

• Perform trade-in valuations for Lucid and non-Lucid vehicles using market intelligence, auction data, vehicle history reports, and pricing tools.
• Review vehicle condition information, ownership history, title status, accident reports, and market demand factors.
• Provide accurate and timely trade-in offers that balance customer conversion, inventory needs, and profitability targets.
• Support lease return valuation activities and downstream remarketing decisions.
• Coordinate vehicle intake, transportation, title follow-up, and disposition activities.
• Partner with Sales, Delivery, Service, Transaction Operations, Title Operations, and external vendors to resolve trade-in escalations.
• Monitor trade-in workflows and identify opportunities to reduce cycle times and improve customer experience.
• Ensure all transactions comply with applicable state and federal regulations.
• Analyze auction trends, wholesale values, retail demand, and EV market conditions to improve valuation accuracy.
• Track key operational metrics including conversion rates, acquisition costs, vehicle turn times, gross profit, and inventory aging.
• Develop reports and insights that support pricing strategy and business planning.
• Identify opportunities to automate manual processes and improve operational efficiency.
• Support training and coaching for field teams on trade-in processes and valuation best practices.
• Participate in system enhancement projects and user acceptance testing for trade-in platforms and tools.
• Serve as a subject matter expert for valuation strategy, trade acquisition, and vehicle disposition.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of automotive remarketing, vehicle valuation, wholesale, fleet, auction, finance, or trade-in operations experience.
• Strong understanding of vehicle appraisal methodologies, market pricing, and wholesale channels.
• Experience working with vehicle history reports, auction data, and valuation tools.
• Advanced Excel skills and experience analyzing large data sets.
• Strong organizational, problem-solving, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Prior experience in EV remarketing or automotive e-commerce.
• Knowledge of vehicle title processing and registration requirements.
• Experience with Salesforce, Tableau, Power BI, or similar analytics tools.
• Understanding of auction platforms, transportation logistics, and reconditioning workflows.
• Certified Automotive Remarketing Specialist (CARS) or equivalent industry certification.