Tour Guide
Travel + Leisure Co. · San Francisco, CA · 1 mo ago
On-siteManufacturing$19.61/hrFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, no invented or summarized away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove duplicated lines like "Compensation" appears twice. Must keep details.
We need to parse the posting.
Let's extract sections:
- About the role: The first paragraph(s) describing company and role: "We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company...". Also "Tour Guide The Tour Guide is the first point of contact...". So we can put that as About the role.
- Responsibilities: The bullet list under "How You'll Shine": Welcome guests..., Verify guest identities..., Maintain accurate guest information..., Prepare presentation areas..., Provide general information..., Coordinate a seamless handoff..., Complete administrative tasks..., Support daily operations and perform additional responsibilities as assigned.
- Compliance Requirements: also part of responsibilities? Could be separate but maybe under Requirements? The compliance requirements list: "To comply with California Department of Real Estate (DRE) regulations, associates in this role may not: Discuss pricing, financing options, maintenance fees, investment values, or other sales-related information. Explain or interpret contracts or legal documents. Answer detailed questions regarding property availability, inventory, or unit values. Encourage, influence, or participate in purchasing decisions." This is more like restrictions; could be under Requirements or Responsibilities. We'll include under Requirements maybe.
- What You'll Bring: qualifications: High School Diploma or equivalent required. Willingness and ability to obtain a California Real Estate License within six months of hire. Travel + Leisure Co. provides pre-licensing education and subsidizes the licensing process. Customer service, hospitality, retail, or other guest-facing experience preferred. Experience using computers, tablets, and digital business applications. Professional presence with the ability to deliver exceptional hospitality and build positive guest relationships. Unless there is a legal requirement, experience will be accepted for the education requirement.
- Training & Career Path: Travel + Leisure Co. provides comprehensive onboarding, compliance training, and support for obtaining a California Real Estate License, including pre-licensing coursework and examination fees. Upon successful licensure, associates become eligible to transition into a commissioned Sales Associate role, creating opportunities for continued career growth within the organization.
- Compensation: details: Hourly Rate: $19.61 per hour (Non-Exempt) This position is eligible for flat-rate booking verification bonuses and administrative incentives. Compensation for this unlicensed role is not tied to real estate sales, transactions, or property values, in accordance with California Department of Real Estate regulations. The target annual compensation for this role is $70,000 comprised of $16.90 hourly plus per transaction payouts and opportunity for a monthly transaction bonus. Top performers may earn up to $200,000+ for exceeding minimum production requirements. The actual compensation of the candidate(s) selected for this role may be effected by a variety of factors, including but not limited to performance, experience, education, skills, prior training, and work location.
Also later: "Compensation The hourly rate for this role is $19.61." Duplicate.
- Benefits: list: Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identity theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Also note: "We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off."
- Schedule: Not explicitly stated. There's no mention of schedule (full-time, part-time, shift). So we should NOT create a Schedule section because no specific content.
- Skills: Could be derived from "Experience using computers, tablets, and digital business applications." and "Professional presence...". But we have a Qualifications section maybe. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections to include based on content. We have About the role, Responsibilities, Requirements (maybe combine compliance and qualifications?), Qualifications, Skills, Benefits, Pay. We must not create empty sections.
We need to avoid duplication and keep all substantive info.
Let's structure:
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, no invented or summarized away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove duplicated lines like "Compensation" appears twice. Must keep details.
We need to parse the posting.
Let's extract sections:
- About the role: The first paragraph(s) describing company and role: "We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company...". Also "Tour Guide The Tour Guide is the first point of contact...". So we can put that as About the role.
- Responsibilities: The bullet list under "How You'll Shine": Welcome guests..., Verify guest identities..., Maintain accurate guest information..., Prepare presentation areas..., Provide general information..., Coordinate a seamless handoff..., Complete administrative tasks..., Support daily operations and perform additional responsibilities as assigned.
- Compliance Requirements: also part of responsibilities? Could be separate but maybe under Requirements? The compliance requirements list: "To comply with California Department of Real Estate (DRE) regulations, associates in this role may not: Discuss pricing, financing options, maintenance fees, investment values, or other sales-related information. Explain or interpret contracts or legal documents. Answer detailed questions regarding property availability, inventory, or unit values. Encourage, influence, or participate in purchasing decisions." This is more like restrictions; could be under Requirements or Responsibilities. We'll include under Requirements maybe.
- What You'll Bring: qualifications: High School Diploma or equivalent required. Willingness and ability to obtain a California Real Estate License within six months of hire. Travel + Leisure Co. provides pre-licensing education and subsidizes the licensing process. Customer service, hospitality, retail, or other guest-facing experience preferred. Experience using computers, tablets, and digital business applications. Professional presence with the ability to deliver exceptional hospitality and build positive guest relationships. Unless there is a legal requirement, experience will be accepted for the education requirement.
- Training & Career Path: Travel + Leisure Co. provides comprehensive onboarding, compliance training, and support for obtaining a California Real Estate License, including pre-licensing coursework and examination fees. Upon successful licensure, associates become eligible to transition into a commissioned Sales Associate role, creating opportunities for continued career growth within the organization.
- Compensation: details: Hourly Rate: $19.61 per hour (Non-Exempt) This position is eligible for flat-rate booking verification bonuses and administrative incentives. Compensation for this unlicensed role is not tied to real estate sales, transactions, or property values, in accordance with California Department of Real Estate regulations. The target annual compensation for this role is $70,000 comprised of $16.90 hourly plus per transaction payouts and opportunity for a monthly transaction bonus. Top performers may earn up to $200,000+ for exceeding minimum production requirements. The actual compensation of the candidate(s) selected for this role may be effected by a variety of factors, including but not limited to performance, experience, education, skills, prior training, and work location.
Also later: "Compensation The hourly rate for this role is $19.61." Duplicate.
- Benefits: list: Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identity theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Also note: "We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off."
- Schedule: Not explicitly stated. There's no mention of schedule (full-time, part-time, shift). So we should NOT create a Schedule section because no specific content.
- Skills: Could be derived from "Experience using computers, tablets, and digital business applications." and "Professional presence...". But we have a Qualifications section maybe. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections to include based on content. We have About the role, Responsibilities, Requirements (maybe combine compliance and qualifications?), Qualifications, Skills, Benefits, Pay. We must not create empty sections.
We need to avoid duplication and keep all substantive info.
Let's structure:
About the role
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming and memorable arrival experience that reflects Travel + Leisure Co.'s commitment to hospitality. This role supports the guest journey by managing presentation check-in, coordinating administrative activities, and ensuring a seamless transition to the licensed Sales team. In accordance with California Department of Real Estate (DRE) regulations, this position is strictly non-sales in nature while providing a structured pathway into a licensed Real Estate Sales role.
But note: The phrase "Tour Guide The Tour Guide" seems duplicated; we can keep as is.Responsibilities
- Welcome guests and owners with a warm, professional, and hospitality-focused experience.
- Verify guest identities and confirm scheduled presentation appointments.
- Maintain accurate guest information and records within the CRM system.
- Prepare presentation areas, including audio/visual equipment and presentation materials.
- Provide general information regarding resort amenities, services, and local attractions.
- Coordinate a seamless handoff to licensed Real Estate Agents for scheduled presentations.
- Complete administrative tasks, required documentation, compliance training, and team meetings.
- Support daily operations and perform additional responsibilities as assigned.
Requirements
- High School Diploma or equivalent required.
- Willingness and ability to obtain a California Real Estate License within six months of hire.
- Travel + Leisure Co. provides pre-licensing education and subsidizes the licensing process.
- Customer service, hospitality, retail, or other guest-facing experience preferred.
- Experience using computers, tablets, and digital business applications.
- Professional presence with the ability to deliver exceptional hospitality and build positive guest relationships.
- Unless there is a legal requirement, experience will be accepted for the education requirement.
Qualifications
Maybe we can treat "Training & Career Path" as Qualifications? Actually Qualifications could be the training and career path. But we already used Requirements for qualifications. The instruction list includes Qualifications separate from Requirements. We could put training and career path under Qualifications.Qualifications
Travel + Leisure Co. provides comprehensive onboarding, compliance training, and support for obtaining a California Real Estate License, including pre-licensing coursework and examination fees. Upon successful licensure, associates become eligible to transition into a commissioned Sales Associate role, creating opportunities for continued career growth within the organization.
Skills: maybe we can extract from "Experience using computers, tablets, and digital business applications." and "Professional presence..." but those already in Requirements. Could still create Skills section with those items. But we must not duplicate content? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. Duplication is allowed? It says remove duplicated lines. So we should avoid duplicating same content. If we already put experience using computers etc under Requirements, we shouldn't repeat under Skills. So maybe we skip Skills section if no unique skills beyond those already covered. However we could still include Skills with items not covered elsewhere: maybe "Customer service, hospitality, retail, or other guest-facing experience" is also a skill. But that's also in Requirements. So maybe we omit Skills section to avoid duplication. Benefits: we have list. Pay: we have compensation details. We must not include Schedule. Now ensure we removed boilerplate: EEO, equal opportunity, accommodation request, etc. Also remove duplicated lines like "Compensation The hourly rate for this role is $19.61." We'll keep only one compensation section. We need to output only HTML fragment, no /, no markdown. Let's craft final HTML. Check for any leftover boilerplate: "We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying." Remove that. Also remove "Where Memories Start with You Hospitality is at the heart..." etc. That's more fluff but maybe considered boilerplate? It's not legal/EEO but it's promotional. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. That paragraph is not explicitly listed; it's more marketing. Should we keep? It's not substantive info about role; it's fluff. Might be considered boilerplate? Not sure. Safer to keep only substantive info about role, responsibilities, requirements, qualifications, benefits, pay. The fluff about memories etc could be considered not essential. I'd remove it. Also remove "Note: Temporary and/or seasonal associates are ineligible for Paid Time Off." That's part of benefits; we can keep as note. Now produce HTML. Let's write:About the role
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming and memorable arrival experience that reflects Travel + Leisure Co.'s commitment to hospitality. This role supports the guest journey by managing presentation check-in, coordinating administrative activities, and ensuring a seamless transition to the licensed Sales team. In accordance with California Department of Real Estate (DRE) regulations, this position is strictly non-sales in nature while providing a structured pathway into a licensed Real Estate Sales role