Tour Guide

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Need to extract content from posting. We must not repeat job title as heading. No Job ID etc. Remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions. We need to preserve all substantive info. Let's parse the posting: Intro: "We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide." That's about the company; could be "About the role"? Actually "About the role" maybe not; but we could have an "About the company" but not required. The instructions say use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should map content accordingly. We have sections: - About the role: maybe the description of Tour Guide role: "Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming and memorable arrival experience that reflects Travel + Leisure Co.'s commitment to hospitality. This role supports the guest journey by managing presentation check-in, coordinating administrative activities, and ensuring a seamless transition to the licensed Sales team. In accordance with California Department of Real Estate (DRE) regulations, this position is strictly non-sales in nature while providing a structured pathway into a licensed Real Estate Sales role." That's about the role. - Responsibilities: list under "How You'll Shine" bullet points: Welcome guests..., Verify guest identities..., Maintain accurate guest information..., Prepare presentation areas..., Provide general information..., Coordinate a seamless handoff..., Complete administrative tasks..., Support daily operations and perform additional responsibilities as assigned. - Compliance Requirements: list of things they may not do. Could be under Requirements? Or maybe "Requirements" heading. But we have also "What You'll Bring": qualifications. - Qualifications: "High School Diploma or equivalent required. Willingness and ability to obtain a California Real Estate License within six months of hire. Travel + Leisure Co. provides pre-licensing education and subsidizes the licensing process. Customer service, hospitality, retail, or other guest-facing experience preferred. Experience using computers, tablets, and digital business applications. Professional presence with the ability to deliver exceptional hospitality and build positive guest relationships. Unless there is a legal requirement, experience will be accepted for the education requirement." - Skills: maybe "Customer service, hospitality, retail, or other guest-facing experience preferred. Experience using computers, tablets, and digital business applications. Professional presence..." Could be under Skills. - Training & Career Path: could be under Qualifications or separate? Not in list but we could include as part of Qualifications or maybe a separate section like "Training". But instructions only list certain headings; we should stick to those. However we can include additional headings if they have real content? The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples but we could use others? It says "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. We should map content to those. - Benefits: list under "How You'll Be Rewarded:" includes medical, dental, vision, flexible spending accounts, life and accident coverage, disability, Wish day paid time to volunteer, 401k with employer match, legal and identity theft plan, voluntary income protection benefits, wellness program, employee assistance program, depending on position paid time off, parental leave and holidays. Also note about temporary/seasonal associates ineligible for PTO. - Pay: Compensation section: Hourly Rate: $16.90 per hour (Non-Exempt). This position is eligible for flat-rate booking verification bonuses and administrative incentives. Compensation for this unlicensed role is not tied to real estate sales, transactions, or property values, in accordance with California Department of Real Estate regulations. The target annual compensation for this role is $70,000 comprised of $16.90 hourly plus per transaction payouts and opportunity for a monthly transaction bonus. Top performers may earn up to $200,000+ for exceeding minimum production requirements. The actual compensation of the candidate(s) selected for this role may be effected by a variety of factors, including but not limited to performance, experience, education, skills, prior training, and work location. Also later: "Compensation The hourly rate for this role is $16.90." duplicate. - Schedule: Not explicitly mentioned. No schedule info. So we should not include Schedule heading if no specific content. We also have "Where Memories Start with You" etc. That's more about company culture; could be part of About the role? Might be extra but we can include as part of About the role or maybe not needed. But we should preserve all substantive information. That paragraph is about culture; we could include under About the role or maybe a separate "About the company" but not in list. Could incorporate into About the role as extra prose. We must not include boilerplate: equal opportunity employer, accommodation request, etc. Remove those. Also remove duplicated lines: there is duplicate compensation paragraph. We need to output only HTML fragment, no /, no markdown. Let's craft:

About the role

Tour Guide is the first point of contact for guests and owners, creating a welcoming and memorable arrival experience that reflects Travel + Leisure Co.'s commitment to hospitality. This role supports the guest journey by managing presentation check-in, coordinating administrative activities, and ensuring a seamless transition to the licensed Sales team. In accordance with California Department of Real Estate (DRE) regulations, this position is strictly non-sales in nature while providing a structured pathway into a licensed Real Estate Sales role.

Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Where Memories Start with You: Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

But maybe that's too much; but it's substantive. Responsibilities: list.

Responsibilities

• Welcome guests and owners with a warm, professional, and hospitality-focused experience.
• Verify guest identities and confirm scheduled presentation appointments.
• Maintain accurate guest information and records within the CRM system.
• Prepare presentation areas, including audio/visual equipment and presentation materials.
• Provide general information regarding resort amenities, services, and local attractions.
• Coordinate a seamless handoff to licensed Real Estate Agents for scheduled presentations.
• Complete administrative tasks, required documentation, compliance training, and team meetings.
• Support daily operations and perform additional responsibilities as assigned.

Requirements: maybe combine compliance requirements and qualifications? But we have separate headings: Requirements, Qualifications, Skills. Let's assign: Requirements: maybe the compliance requirements (what they may not do) plus maybe the license willingness? But license willingness is more qualification. Let's think. The posting has "Compliance Requirements" list of things they may not do. That's a requirement (what they cannot do). Also "Willingness and ability to obtain a California Real Estate License within six months of hire." That's a requirement for the role. We could put under Requirements: both compliance restrictions and license willingness. Qualifications: education, experience, etc. Skills: maybe customer service, hospitality, computer experience, professional presence. But we can also combine. Let's define:

Requirements

• Willingness and ability to obtain a California Real Estate License within six months of hire (Travel + Leisure Co. provides pre-licensing education and subsidizes the licensing process).
• To comply with California Department of Real Estate (DRE) regulations, associates in this role may not:
• Discuss pricing, financing options, maintenance fees, investment values, or other sales-related information.
• Explain or interpret contracts or legal documents.
• Answer detailed questions regarding property availability, inventory, or unit values.
• Encourage, influence, or participate in purchasing decisions.

But nested ul may be okay. However we need to keep simple: maybe just list items. Better:

• Willingness and ability to obtain a California Real Estate License within six months of hire (Travel + Leisure Co. provides pre-licensing education and subsidizes the licensing process).
• To comply with California Department of Real Estate (DRE) regulations, associates in this role may not:
  • Discuss pricing, financing options, maintenance fees, investment values, or other sales-related information.
  • Explain or interpret contracts or legal documents.
  • Answer detailed questions regarding property availability, inventory, or unit values.
  • Encourage, influence, or participate in purchasing decisions.

That's okay. Qualifications: education, experience.

Qualifications

• High School Diploma or equivalent required.
• Customer service, hospitality, retail, or other guest-facing experience preferred.
• Experience using computers, tablets, and digital business applications.
• Professional presence with the ability to deliver exceptional hospitality and build positive guest relationships.
• Unless there is a legal requirement, experience will be accepted for the education requirement.

Skills: maybe we can include "Customer service, hospitality, retail, or other guest-facing experience preferred. Experience using computers, tablets, and digital business applications. Professional presence..." but that's overlapping with qualifications. Could combine but we need to follow instruction: we can have Skills section if there is specific content. The posting does not have a separate "Skills" heading but we can extract skills: customer service, hospitality, computer/tablet/digital apps, professional presence. We'll put them.

Skills

• Customer service, hospitality, retail, or other guest-facing experience.
• Experience using computers, tablets, and digital business applications.
• Professional presence with the ability to deliver exceptional hospitality and build positive guest relationships.

Benefits: list.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program
• Depending on position, paid time off, parental leave and holidays

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

Pay: compensation.