Tour Consultant-Boston

About the role

Your mission is to inspire educators to show their students the world, serving as their partner to create international travel programs at their schools. In this sales role, you’ll work at the intersection of marketing, customer retention, operations, and product innovation.

Responsibilities

• Manage and grow a geographic territory of existing and prospective clients through a high volume of phone calls (50-60 per day on average) and strategic outreach
• Work with middle and high school teachers to launch international travel programs
• Strategically prospect, generate leads and follow up on leads to acquire new customers
• Grow existing key accounts, to help more students and educators discover the world
• Run your territory like a business—identifying, developing and executing opportunities to drive growth
• Forecast and hit key account metrics (monthly and quarterly sales projections and goals)
• Refined your sales techniques and support customers through email, phone, online presentations, and in-person meetings
• Coach teachers to build and execute successful tour promotion for the international travel programs at your schools
• Collaborate and strategize with the Customer Success team to ensure a smooth customer experience and overall growth in your territory
• Field incoming phone calls from teachers across the organization to help with tour related questions or events
• Support the emergency line during work hours while teachers are traveling during peak times

Requirements

To achieve success, you’ll need:

• A college degree or equivalent work experience
• Experience in sales, customer service, or a related field
• Strong communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively
• Passion for travel and education
• Proficiency in Microsoft Office Suite

Qualifications

Preferred qualifications include:

• Experience in international travel or education
• Knowledge of the travel industry and market trends
• Experience with CRM software
• Ability to travel up to 20% of the time

Skills

• Excellent verbal and written communication skills
• Ability to build and maintain strong relationships with clients and colleagues
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Comfortable working with data and analytics

Benefits

• Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
• Exciting business travel opportunities
• 25% company match on your 401(k) contributions
• Market-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance
• Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
• Access to fertility care and family-building support
• Wellness benefits including a yearly fitness reimbursement
• Frequent social and learning events, including access to our employee-run resource groups
• Robust Employee Assistance Program
• Tenure-based sabbatical eligibility
• EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
• Discounts at local venues and businesses
• Amazing offices designed to match the caliber of the people who work there, plus the flexibility of working from home one day a week

Pay

First-year Tour Consultants have an on-target earning potential of $60,000 (base salary starting at $50,000 and $10,000 bonus potential). In addition, there is an uncapped bonus for exceeding sales goals. OTE increases to $70,000 after 12 months, and at 24 months you will have the opportunity to apply for a senior sales position with an increase to $85,000 OTE.

Schedule

This role is based in-office in Boston, MA, with a start date of September 15th, 2026. Hours are flexible but require a high volume of phone calls (50-60 per day on average) and strategic outreach.