Total Rewards Analyst - US Benefits (12-18 month contract)

Primary Location: Fully Remote position from anywhere in the U.S. or Canada. Hybrid work schedule (1 day per week) if located in the Greater Toronto Area.

About the Role

Chemtrade is seeking a knowledgeable and service-oriented Temporary Benefits Analyst to join our Total Rewards team for a 12 to 18-month contract to provide maternity leave coverage. This role is focused on the administration of United States employee benefit, retirement, disability, and leave programs while supporting employees through the full benefits lifecycle. The successful candidate will work closely with employees, HR, Payroll, brokers, benefit carriers, retirement providers, and third-party administrators to ensure accurate administration, strong compliance, responsive employee support, and continuous improvement across U.S. benefits programs.

Responsibilities

• Benefits Administration
  • Administer U.S. medical, dental, vision, life insurance, disability, HSA/FSA, and voluntary benefit programs.
  • Manage employee enrollments, qualifying life events, terminations, beneficiary updates, and other benefit changes.
  • Respond to employee and manager inquiries regarding benefit coverage, eligibility, plan provisions, and claims.
  • Partner with brokers, benefit carriers, and third-party administrators to resolve employee issues and support accurate plan administration.
  • Process and reconcile benefits invoices, investigate discrepancies, coordinate corrections with vendors and Payroll, and support accurate cost allocation and payment approvals.
  • Support vendor management activities, including service issue resolution, performance monitoring, implementation of plan changes, and follow-up on open administrative items.
  • Support Open Enrollment planning, communications, testing, issue resolution, post-enrollment reconciliation, audits, and vendor reporting.
• Retirement Program Administration
  • Support administration of U.S. 401(k) retirement plans.
  • Coordinate eligibility, enrollment, participant communications, distributions, loans, hardship withdrawals, and related transactions.
  • Assist with annual audits, nondiscrimination testing, reporting, and plan governance support.
  • Maintain accurate retirement plan records and support vendor data requirements.
• Leave & Disability Programs
  • Support administration of FMLA, ADA accommodation processes, short-term disability, long-term disability, and other employee leave programs.
  • Coordinate communication with employees, managers, HR partners, insurers, and third-party administrators.
  • Assist with claim tracking, return-to-work administration, documentation, and case status reporting.
  • Handle confidential leave and disability information with care, accuracy, and discretion.
• Compliance, Reporting & Continuous Improvement
  • Support U.S. benefit compliance activities, including ACA, ERISA, COBRA, HIPAA, FMLA, ADA, and related vendor reporting needs.
  • Maintain accurate data within HRIS, benefits administration, retirement, and vendor systems.
  • Prepare reports, metrics, reconciliations, and audit documentation related to U.S. benefits, retirement, leave, and disability programs.
  • Identify opportunities to improve employee experience, vendor processes, reporting, controls, and operational efficiency.
  • Participate in Total Rewards projects and special initiatives as required.

Requirements

• 3-5 years of U.S. benefits administration experience.
• Experience supporting U.S. health and welfare plans, 401(k) retirement plans, disability, and leave programs.
• Working knowledge of ACA, ERISA, FMLA, COBRA, HIPAA, ADA, and related U.S. benefit requirements.
• Strong Excel, reporting, HRIS, vendor-management, and analytical skills.
• Excellent communication, customer-service, and stakeholder management skills.
• Ability to manage confidential information with professionalism and discretion.
• CEBS, SHRM-CP, PHR, or a related designation is considered an asset.
• Experience with self-insured U.S. health and welfare plans, including vendor administration and claims funding processes.
• Experience supporting unionized workplaces and interpreting benefit provisions within collective agreements.
• Experience in a manufacturing, industrial, or multi-site environment.
• Experience supporting Open Enrollment, benefits invoice reconciliation, and vendor performance follow-up in a complex organization.

Pay

Compensation: $65,000 - $80,000. Salary ranges are determined by role, level, and location. The range displayed reflects the minimum and maximum target for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Benefits

Chemtrade is committed to cultivating a work environment that embraces and values the unique qualities, skills, and experiences of every employee. We believe in fostering an inclusive environment and actively encourage the creation of Employee Resource Groups (ERGs), which are open to all employees. These groups provide platforms for employees to share perspectives, contribute ideas, and help shape our inclusive and respectful culture.

We offer a range of family-friendly benefits and opportunities for career growth and advancement. We are committed to supporting our employees at every stage of their lives and ensuring they can thrive both professionally and personally.