Total Loss Auto Adjuster

Job Level: Individual Contributor

Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. This range is the starting base pay only and does not consider other components that make up the total rewards package for the position.

About the role

The Total Loss Auto Adjuster analyzes, evaluates, and settles insurance claims involving automobile material damage losses. Determines value of the physical damage claim and negotiates settlements within prescribed limits of authority, in accordance with established procedures and consistent with legal and contractual obligations. May be assigned duties regarding catastrophe teams for auto losses. Required to evaluate and settle auto total loss claims.

Responsibilities

• Analyze, evaluate, and settle automobile material damage claims
• Determine value of physical damage claims
• Negotiate settlements within prescribed limits of authority
• Operate within established procedures and legal/contractual obligations
• Participate in catastrophe teams for auto losses as assigned

Requirements

• Excellent analytical, organizational, and decision-making skills
• Superior negotiation, communication, and customer service skills
• Ability to learn insurance policy coverage analysis and interpretation through on-the-job training and claims courses
• Strong technology skills, including keyboarding, word processing, electronic communications, automobile estimating software, and internet research
• Good basic but advancing knowledge of automobile repair
• Required to acquire and maintain state licenses as applicable
• Ability to perform essential functions of the position, with or without reasonable accommodation

Qualifications

• A minimum of two years general business experience is preferred, particularly in an insurance setting demonstrating experience in organization, communication, negotiation, and decision-making

Pay

$23.27 - $28.84 / hour

Benefits

• Health, Dental, Voluntary Vision, and Prescription Drug Insurance
• Savings and Profit Sharing 401(k)
• Paid Time Off for Sick Leave, Personal Leave, Vacation, and Holidays
• Vitality Wellness Program
• "Dress for Your Day" Dress Code
• Flexible Scheduling
• Additional benefits available