Tory Burch Associate, Retail Technology

About the role

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!

Responsibilities

• Coordinating infrastructure required at all store openings and reclaiming hardware from stores when closing
• Coinciding and supporting Technology infrastructure for store renovations, relocations, retro-fits, etc.
• Liaising with other internal departments to ensure Technology requirements are incorporated into the project
• Providing weekly status report on progress, open issues, risks, and support needed
• Building and maintaining necessary/relevant documentation to manage the project more efficiently
• Building to high quality and handover store to retail team
• Handing over the store to be coordinated with all stakeholders for a seamless transition from store planning to Retail.
• Performing postmortem reports upon completion of each project; evaluate the success of each project and determine best practices.
• Own on-call support responsibilities, proactively handling incidents and ensuring high system availability.

Requirements

• Requires a minimum of 2 years of hands-on experience in relevant technology areas, with retail domain experience preferred.
• Comfortable working in a fast-paced environment and open to leveraging AI and automation to improve outcomes.
• Demonstrates the ability to multi-task and work under pressure but also knows how to adapt when needed.
• Fosters great relationships by putting people first, communicating with honesty and kindness and allowing others to do the same.
• Excellent written and verbal communication skills.
• Strong organizational and analytical skills to drive continual improvement.
• Creative problem solver able to quickly identify and resolve critical issues.
• Basic understanding of computer hardware and accessories (desktop, mobile, peripherals).
• Exposure to or interest in AI-enabled tools for reporting, incident management, workflow automation, or documentation.

Qualifications

• Onsite & Travel availability

Skills

• Hands-on experience in relevant technology areas
• Experience in retail domain
• Ability to work in a fast-paced environment
• Experience with AI and automation
• Strong organizational and analytical skills
• Problem-solving skills
• Understanding of computer hardware and accessories
• Interest or exposure to AI-enabled tools

Benefits

• Generous set of benefits to help you take care of your heath, create financial security, and achieve wellness in all areas of your life.

Pay

The compensation range for this position is 75,000.00 USD - 95,000.00 USD. Our offer will be based on your relevant experience and work location.

Schedule

Onsite & Travel availability